Associate Director, DevOps & Quality Assurance

Associate Director, DevOps & Quality Assurance

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At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re transforming our organisation to be faster, simpler and more connected to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech / digital / analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people.

If you believe in developing a better tomorrow, read on.

About The Role

The incumbent will be a key driver of our engineering-driven culture and be responsible for designing and implementing strategic initiatives that leverage AI and Machine Learning to create self-healing, automated, and cloud-native operational systems. This is a hands-on leadership role for a technically proficient individual with the vision and negotiation skills to champion change, eliminate manual processes, and foster a culture of collaboration across our engineering, DevOps, and Site Reliability Engineering (SRE) teams.

What You Will Do

• Strategy & Leadership : Design and implement a multi-year strategy to automate and optimize IT operations using AI / ML-driven solutions, predictive analytics, and self-healing systems. Drive the cultural change towards a proactive, autonomous operations model and continuous delivery mindset. Evangelize and implement modern SRE practices across engineering teams.
• DevOps Implementation : Lead the organizational cultural transformation towards engineering-driven practices and DevOps excellence
• AIOps Implementation : Lead the development and deployment of AIOps platforms to proactively identify and resolve issues, reduce alert fatigue, and improve infrastructure and application observability and performance.
• Process Transformation : Spearhead initiatives to eliminate traditional operations bottlenecks, automate manual processes, and establish new standards for operational efficiency and system reliability.
• Team Collaboration : Foster a collaborative and integrated environment across product engineering, DevOps, and Site Reliability Engineering (SRE) teams to ensure shared ownership and accountability for the full application lifecycle.
• Platform Modernization : Guide the evolution of our CI / CD pipelines, container orchestration on Kubernetes, and cloud-native infrastructure to support autonomous and proactive operations.
• Cultural Change : Act as a change agent within the organization, articulating the vision for an engineering-driven culture and using excellent communication and negotiation skills to build consensus and drive adoption of new methodologies.
• Hands-on Contribution : Remain deeply hands-on with the technology stack, actively contributing to architectural design, code reviews, and key technical decisions to ensure a seamless bridge between innovation and execution.

What You Should Have

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

ABOUT AIA

For over a century, AIA has served the ever-changing needs of our customers across Asia-Pacific. Our Purpose to help millions of people live Healthier, Longer, Better Lives is at the heart of everything we do. As pioneering innovators, we’re now transforming AIA to be faster, simpler and more connected to create better solutions and impactful experiences for our customers and communities. AIA encourages and enables our people to act with clarity, courage and humanity in service of our Purpose.

JOIN US

At AIA, we believe in empowering every one of our people to find their "better" – in the work they do, the career they build, the life they live and the difference they make. Whether it’s investing better wellbeing, inspiring better learning, building better relationships, or making a better impact on customers, a career at AIA will challenge you to find new ways to pursue your ‘better’.

AIA is committed to building a vibrant, diverse, and inclusive workforce for all employees to thrive in. Join us if you believe in creating a better tomorrow!

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