This job offer is not available in your country.
Account Service Manager (Contract) #dl
HAYS SPECIALIST RECRUITMENT PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG4 days ago
Job descriptionBachelor's degree in Business Administration, Finance, or related field Minimum 5 years of experience in account management or client services Proven track record in financial services or fintech industry Experience managing enterprise-level client accounts Exceptional interpersonal and communication skills Strong problem-solving and analytical abilities Proficiency in CRM systems and client management tools Deep understanding of financial services and technology solutions
Roles & Responsibilities
Position Overview
Manage key client relationships and ensure exceptional service delivery across our financial technology solutions. Build long-term partnerships and drive client success through strategic engagement.
Key Responsibilities
- Serve as primary point of contact for assigned high-value client accounts
- Build and maintain strong relationships with key stakeholders
- Coordinate with internal teams to ensure timely service delivery
- Monitor service level agreements and key performance indicators
- Identify opportunities for account expansion and growth
- Prepare and deliver regular account status reports
- Act as escalation point for complex client issues
- Develop account-specific service strategies aligned with client objectives
Requirements
EA Reg Number : R21103035
EA License Number : 07C3924 | Company Registration No : 200609504D
Tell employers what skills you have
CRM
Account Management
Analytical Abilities
Administration
Technology Solutions
Service Level
B2B
Project Management
Communication Skills
Customer Satisfaction
Articulate
Business Development
Financial Services
Service Delivery
Create a job alert for this search
Account Manager • D01 Cecil, Marina, People’s Park, Raffles Place, SG