L2 Security Engineer (AMK)

Roles & Responsibilities

L2 Security Engineer is responsible to :

• Analyse problems, perform troubleshooting, and track problems through resolution
• Responsible for monitoring activities, such as security and bandwidth usage
• When necessary, escalate problems to the appropriate stakeholders / principals
• Ensure generation and management of support tickets according to SLA requirements
• Schedule and run periodic maintenance for security infrastructure at the data centre
• Plan and manage change request and / or maintenance activities for security operations including firmware patches
• Ensuring zero service level breaches and achieve 100% compliance with policy and procedure
• Perform Change Request, Service Request as assigned by team lead according to the SLA
• Offsite standby after office hours

Job Requirement

Special Knowledge of Skill

Tell employers what skills you have

Information Security

Security Administration

Security Operations

Troubleshooting

Analytical Skills

Work Well Under Pressure

Administration

Service Level

Good Communication Skills

Firmware

Team Lead

ITIL

Manage Change

Network Security

Checkpoint

CISSP