Customer Service Officer (Call Centre I Bank)
ADECCO PERSONNEL PTE LTDD09 Cairnhill, Orchard, River Valley, SG8 days ago
Job descriptionDeliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers’ needs and provide appropriate solutions and attention Identify cross-sell opportunities during customer interaction Consistently deliver excellent quality service to our customers to achieve total customer satisfaction Solicit customers’ feedback and identify problem trends for improvement actions No experience required Prior experience in call centres or customer service is highly preferred Comfortable to be in a call centre role Committed and focused Strong communication skills Adaptable and a fast learner Strong customer centricity Drop your resume and contact us to follow-up, or send your resume to yueshan.wu@adecco.com Email Topic : Customer Service Officer Only shortlisted candidates will be contacted
Roles & Responsibilities
The Opportunity
- This is an exciting opportunity to work for one of the leading banks.
- It is an opportunity for an experienced Customer Service Officer to join their team
The Job
The Talent
Next Steps
Wu Yue Shan
EA License No : 91C2918
Personnel Registration Number : R25138923
Tell employers what skills you have
Customer Service Oriented
Microsoft Office
Customer Interaction
Interpersonal Skills
Administration
Adaptable
Good Communication Skills
Communication Skills
Banking
Customer Satisfaction
Microsoft Word
Customer Service
Customer Service Experience
Call Center
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Customer Service Officer • D09 Cairnhill, Orchard, River Valley, SG
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