Executive, Guest Service (lyf) - Perm night

JD – lyf Guard (Guest Service Executive) - Permanent night

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

• Look after the well-being of all guests from arrival until departure by :

Assist lyf residents with check-in (via mobile app or kiosk)

Mobile key, how to message lyf Guards, make ancillary purchases (if available)

Monitor record of room availability using the hotel's property management system (PMS)

Notice guest preferences and manage their profiles

Job Requirements

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