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Clinic Assistant - Woodleigh Mall
IHH HealthcareSingapore, Singapore, Singapore18 days ago
Job descriptionHigher NITEC certification in Business Administration or Diploma in any discipline Proficient in Microsoft Excel and Word Good communication, customer service and interpersonal skills Knowledge of Clinic Management System is preferred Healthcare experiences will be advantageous
Responsibilities
- Ensure patients are registered promptly and details are correctly captured in the system
- Ensure accurate tagging of Corporate / Insurance / Government and any other direct billing in system
- Ensure all appointments are captured accurately in system and follow up with clients, doctors, and other departments promptly
- Handle all enquiries, transferring of calls, taking down important messages for follow up
- File and revert reports, ensuring tracking of referral appointments, follow up appointments are fulfilled in accordance to policies
- Ensure entries from the Doctors / Nurses and any other parties tallies with the billing and service rendered
- Ensure bills are in accordance with contract requirement. Accepting correct LOG / Letter of Undertaking / Deposits for patients
- Close all transactions at the end of the clinic operations. Ensure Daily Reports tally with cash collection and all cashless transactions
- Ensure amount written in cash bag tally with daily sales collection
- To perform basic clinical duties (Taking vital signs, Phlebotomy if certified, etc)
Requirements
Skills & Knowledge
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Clinic Assistant • Singapore, Singapore, Singapore