Product Consultant - D07 Golden Mile, Middle Road, SG

Roles & Responsibilities

• Customer Success : Develop and manage all client onboarding activities from project kick-off, training, configuration, data migration and “System Live”.
• Project Management : Successfully and effectively manage implementation projects on schedule, and with high customer satisfaction; projects include implementation of different solutions including reservation, waitlist, & table management; POS, Payment Gateway, Call Telephony Integration, Voice Booking System & BI / Dashboard Reporting.
• Account Management : Collaborate directly with restaurants & hotels stakeholders to confirm goals, driving implementation of TableCheck at their venue and tailor configuration and communication toward those goals.
• Product Guru : Be a product consultant, able to help clients learn the platform effectively and optimize their utilization based off their business requirement.
• Team Player : Partner with Team Lead and Sales Representatives to support customers toward product adoption.
• 1+ years of experience working in challenging, customer-facing roles, ideally within the SaaS industry or hospitality technology
• Fresh Graduate Diploma or Degree in any field are welcome to apply.
• Outstanding written and oral communication skills
• Detail-oriented, strong critical thinking and problem-solving abilities
• Love to connect with people, love foods, love to travel.
• Positive & keen to learn attitude.
• Outstanding written and oral communication skills
• Detail-oriented, strong critical thinking and problem-solving abilities
• Love to connect with people, love foods, love to travel.
• Fresh Graduate are welcome to apply.
• Positive & keen to learn attitude.

Tell employers what skills you have

Account Management

Oral Communication Skills

Restaurants

Customerfacing

Critical Thinking

Customer Success

Telephony

Product Management

Data Migration

Project Management

SaaS

Team Lead

Presentation Skills

Customer Satisfaction

Team Player

Hospitality