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Order Management Executive
TOSS-EX PR PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG3 days ago
Job descriptionOrganize project kick-off (Engagement Review) meetings upon PO reception with relevant stakeholders. Support financial controllers with quarterly PO booking consolidation and monthly billing data checks. Assist in tracking transaction fee orders and maintaining accurate financial documentation. Support credit management on overdue payments in collaboration with Sales and Finance teams. Maintain proper documentation and ensure storage in shared folders. Arrange courier services for invoicing documents and ensure compliance with internal processes. Collaborate with cross-functional teams / business units to streamline order management processes. Provide additional administrative support as required by supervisors. Coverage : Asia Region Primary interface : Sales, Finance, and Project Management teams Diploma or higher qualification. Minimum 2 years’ relevant experience in backend customer service, order management, or sales administration. Strong knowledge of sales administration and logistics (e.g., Letter of Credit, Payment Terms, Customs rules). IT-literate with proficiency in Microsoft Office Suite (advanced Excel & PowerPoint required). Familiarity with Oracle and Microsoft Dynamics is an advantage. Strong customer service orientation with a proactive, positive attitude. Detail-oriented, rigorous, and able to work under pressure. Comfortable working within complex administrative structures. Strong interpersonal and intercultural communication skills. Collaborative team player with adaptability across diverse functions.
Roles & Responsibilities
Key Responsibilities
Order & Invoice Management
- Coordinate order processing with Solution Sales, Account Managers, Project Managers, Sales Operations, and Finance.
- Manage end-to-end order treatment process from purchase order (PO) receipt to invoicing.
- Ensure accurate order booking in Oracle, maintain tracking lists, and follow up on projects until invoicing completion.
- Generate orders, invoices, and process credit notes in a timely manner.
Project & Financial Support
Administrative & Cross-Team Collaboration
Scope
Qualifications
Education & Experience
Skills
Personal Attributes
Tell employers what skills you have
Service Orientation
Microsoft Office
Oracle
Dynamics
Consolidation
Advanced Excel
Intercultural Communication
Credit Management
Invoicing
Adaptability
Project Management
Sales Operations
Engagement Review
Customer Service
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Management Executive • D01 Cecil, Marina, People’s Park, Raffles Place, SG
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