Operations Manager (Salon / F&B) - D09 Cairnhill, Orchard, River Valley, SG

Roles & Responsibilities

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specialisations

Tell employers what skills you have

Coaching

Excellent Communication Skills

Management Skills

Customer Service Oriented

Lifestyle

Data Analysis

Restaurants

Financial Management

Supply Chain

Sanitation

Compliance

Salons

Customer Service

Cut

Hospitality