Service Supervisor

Roles & Responsibilities

Responsibilities :

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements :

Tell employers what skills you have

Coaching

Mentoring

Forecasting

Management Skills

Leadership

Control Valves

Housekeeping

Interpersonal Skills

Inventory

Administration

Communication Skills

Customer Satisfaction

Microsoft Word

Customer Service

Instrumentation

People Management