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Manager in Beauty Lifestyle and F&B - KOLORIST PTE. LTD.
KOLORIST PTE. LTD.D09 Cairnhill, Orchard, River Valley, SG11 days ago
Job descriptionBachelor Degree in Hospitality, Retail Management or related field Proven work experience as Restaurant Manager / Hospitality Manage Strong leadership skills Excellent communication skills Financial Management skills Customer service oriented Proven experience as Head of Operations or equivalent position in a fast moving company Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc) Working knowledge of data analysis and performance / operation metrics
Roles & Responsibilities
Responsibilities :
- Involving in both restaurant and salons operations is mandatory
- Manage day to day restaurant & salons operations, and ensure a positive outlet image
- Coordinating front and back of the house operations for smooth delivery of services
- Training / coaching of new and current staff on customer service best practices
- Managing staff training, schedules and work performance
- Organize and supervise shifts
- Respond promptly to customer complaints, suggest solutions to resolve complaints
- Ensure compliance with safety and sanitation regulations
- Control operations cost and identify measures to cut wastages
- Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
- Preparing of reports
- Analyze and forecast sales figures to maximize profits
Qualifications & Requirements
Tell employers what skills you have
Coaching
Excellent Communication Skills
Management Skills
Customer Service Oriented
Lifestyle
Financial Management
Sanitation
Interpreting
Cashiering
Customer Satisfaction
Customer Service
Hospitality
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Beauty Manager • D09 Cairnhill, Orchard, River Valley, SG