Job Title- IT Analyst
Contract Duration- 4 Years
Work Location- Chai Chee Road
Working Hours : 8 : 30 AM - 6 : 00 PM
Job Responsibilities
- The Candidate will be responsible to ensure all the applications systems remain in good working order.
- The Candidate is expected to take on support of new application systems when they become operational.
- The Candidate will respond to production emergencies in a timely manner based on Client's service Level. This includes bringing up the server (in a crash) or system processes, fixing problems or finding workarounds.
- The Candidate is expected to diligently perform routine checks and to escalate to the Project Manager should any anomaly be detected. The Candidate should show the initiative to alert and troubleshoot together with other system engineers, database administrator (DBA) and outsourced vendors.
- The Candidate is expected to follow through every issue / problem to closure, and complete the necessary documentation as required by Client.
- The Candidate will assist users and answer queries regarding the supported operational systems.
- The Candidate is expected to interface with the helpdesk agents, end-users, integrated applications support teams and external vendors during application support and problem resolution.
- The Candidate is expected to be on standby support on off-office-hours / weekends / public holidays when needed such as during scheduled maintenance, system crash or system upgrade exercise.
- Besides application support, the Candidate is also expected to document changes / enhancements that arise from service requests. The Candidate will follow the Client's technical standards and update the necessary documentation.
- The candidate shall report to the Project Manager in tracking and managing the project timelines and resources that he / she has been assigned to undertake.
Job Requirements
The Candidate is required to possess a Degree in Information Technology (IT), Computer Science or equivalent qualification.The Candidate shall have at least FOUR (4) years of work experience in IT development, with exposure to end-to-end software development lifecycle (SDLC - system analysis and design; full stack development and testing; and operational support and maintenance).The Candidate shall have at least TWO (2) years of development experience in using the Microsoft .Net Core framework, MVC, WCF and be proficient in C#.NET.The Candidate shall have development experience and be proficient in the front-end web technologies and frameworks : HTML, CSS, JavaScript, JQuery, Ajax, Bootstrap.The Candidate shall have at least FOUR (4) years of work experience in Microsoft SQL Server and be proficient in developing applications which involve relational database schema design and writing optimized SQL queries and stored procedures.The Candidate shall have experience in consuming, developing or managing the REST APIs in compliance with the OpenAPI 2.0 Specification.The Candidate shall have experience in using AWS services including AWS S3, EC2, RDS, lambda, AWS SDK for .NET and AWS CLI.The Candidate is to have experience in working on messaging technologies such as RabbitMQ, Amazon MQ message broker. Relevant experience can include implementing a subscriber app with robust error handling, Dead Letter Queue and message acknowledge mechanism.The Candidate is to have experience in working on caching technologies such as Memcached, Redis Cache, Amazon ElastiCache for Redis.The Candidate is to have development experience using Go (Golang) programming language.The Candidate is to have working experience in deploying and managing applications using AWS Elastic Beanstalk.The Candidate is to have working experience in government agency environment with exposure to IM8 and / or other Singapore government security policies compliance requirements.The Candidate shall have a minimum of TWO (2) years of work experience in Singapore, and thus to have minimally equipped well in understanding and meeting the user requirements.If the requirement matches with your profile, kindly share your updated CV / resume to Aparna at aparna@wshexperts.com.sg.