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Manager, 5G & Innovation

Manager, 5G & Innovation

SINGAPORE TELECOMMUNICATIONS LIMITEDD19 Serangoon Garden, Hougang, Sengkang, Punggol, SG
11 days ago
Job description

Roles & Responsibilities

Make an Impact by

5G & Innovation :

  • Drive adoption of 5G plans and services across consumer segments.
  • Educate and engage with customers on 5G through marketing communication, frontline training and customer engagement.
  • Partner with Network and IT to continue to commercialise next-gen connectivity solutions.

Value Added Services :

  • E2E responsibilities for select VASes portfolio, driving sign-up at point of sales, in base adoption and managing churn.
  • Launch and scale new value-added services for mobile subscribers.
  • Analyse market trends and competitive landscape, to understand customer needs.
  • Manage promotions, pricing and service positioning.
  • Track and analyses weekly and monthly key financial and performance indicators to ensure the respective products and initiatives are on track to hit the P&L and business case targets.

    • Strategic Projects :

  • Project management for high impact, strategic projects across products and segments.
  • Partner with key internal stakeholders to deliver on project objectives and timelines.
  • Manage customer experience and communications with regards to regulatory changes / technological advancements and their impact on customer experienc

    • Skills for Success

  • Min Degree in Business Administration
  • Min 3-5 years of experience in product marketing, business / product development
  • Strong P&L management skills
  • Strong analytical and project management skills
  • Process thinking and shaping customer experience
  • Good business acumen, able to bring the story behind the numbers

    • Rewards that Go Beyond

  • Flexible work arrangements
  • Full suite of health and wellness benefits
  • Ongoing training and development programs
  • Internal mobility opportunities

    • Are you ready to say hello to BIG Possibilities?

    Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

    We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

    Tell employers what skills you have

    Sponsorship

    Management Skills

    profit and loss management

    Product Marketing

    Autonomy

    Customer Experience

    Process Improvement

    Business Acumen

    Customer Engagement

    Administration

    Mobility

    Project Management

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    Manager 5G Innovation • D19 Serangoon Garden, Hougang, Sengkang, Punggol, SG