Service Crew - Cafe

Roles & Responsibilities

HENRI CHARPENTIER - http : / / www.henri-charpentier.com / eng /

Outlets located at : Great World City, Orchard Central, VivoCity, Ngee Ann City, 100AM, PLQ and Waterway Point.

Henri Charpentier, famous popular Japanese patisserie chain is expanding and looking for retail staff right now.

5 working days a week. 40 working hours a week. Annual leave from 12 days. AWS paid in January. Medical and dental benefits provided.

Job Description

• Assist Shop Manager and Assistant Managers in managing the operations of the Shop ensuring daily smooth operations
• Ensure all service staff are communicated correctly and meeting all established standards of service consistently
• Responsible for offering a friendly and efficient services to all guests and attending to customers' needs, complaints and enquiries
• Process guests orders to ensure that all items are prepared and served promptly
• Supervise services and catered events, ensuring neatness and cleanliness of service ware
• Assists in setup and clear down of the front and back of shop operations

Job Requirements

Tell employers what skills you have

Troubleshooting

Interpersonal Skills

Customer Care

Sanitation

Cashiering

Customer Satisfaction

Team Player

Customer Service

People Management

Service Delivery

Luxury Goods