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F&B Crew Captain / Supervisor (Chatterbox Express) - OUE RESTAURANTS PTE. LTD.

F&B Crew Captain / Supervisor (Chatterbox Express) - OUE RESTAURANTS PTE. LTD.

OUE RESTAURANTS PTE. LTD.D17 Loyang, Changi, SG
12 days ago
Job description

Roles & Responsibilities

Why Join Us?

  • Encouraging Work-Life Balance.
  • Good Career Development Opportunities.
  • Work with a Small and Vibrant Team.
  • Opportunity to Wear Many Hats and Gain Different Sets of Skills.

RESPONSIBILITIES

  • Manage and operate POS systems, including all card and cash transactions
  • Assist in taking customer orders, recommending menu specialties, and upselling promotions
  • Inform customers about available modes of payments, and be well equipped to perform each transaction efficiently
  • Check and print correct bills for customers
  • Check all bills with the customers to ensure accuracy of bill
  • Check and balance cash floats at the beginning and end of each work shift
  • Assist in self-collection take-away services for customers, wrapping and packing food products to ensure they are in good condition before handed to customers
  • Handle delivery platform apps and process orders promptly and effectively
  • Set up tables, chairs, and all service mis en place according to SOP while adhering strictly to hygiene and safety standards
  • Check food and beverages against orders to ensure right dishes are served to respective customers
  • Assist to clear tables and dishes from dining area and side stations
  • Attend to customer enquiries / feedback politely and professionally, and arrange for supervisors to attend to customers where necessary
  • Assist in Beverage preparation and daily operations at the back kitchen
  • Follow and ensure appropriate personal hygiene and sanitation procedures are met
  • Smile, upkeep good grooming, be service oriented, provide good customer service
  • Any other duties as assigned by Management
  • REQUIREMENTS

  • Holds high hygiene and safety standards
  • Takes initiative and a great team player
  • Willingness to work shift hours, weekends and public holidays
  • 5 Days Work Week | AWS & Performance Bonus | Family Care Leave | Medical & Dental Benefits

    Tell employers what skills you have

    Upselling

    Able To Multitask

    Quality Control

    Restaurants

    Inventory

    Sanitation

    Compliance

    Cashiering

    Team Player

    Customer Service

    Food Service

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    Crew • D17 Loyang, Changi, SG