Roles & Responsibilities
Operational / Administrative Duties
- Scheduling patient appointments and sending patient reminders
- Registering patients
- Responding to patient and concierge enquiries and communication in good time on Whatsapp, email, phone
- Accurate billing on the Plato EMR platform for patients using Shield Plan and corporate insurance
- Strong familiarity with fees and rates of Shield Plan insurance provider and corporate TPAs
- Application for pre-authorisation with Shield Plan insurance providers and corporate TPAs
- Filing corporate TPA insurance claims on the online portals
- Issuing of invoices, bills and receipts
- Maintain clinic inventory and conduct regular stock take
- Assist Medical Director in compliance with MOH guidelines
- Procurement of supplies with vendors (consumables, lens implants, medications, equipment)
- Maintain an organised system of medical notes by scanning in clinical and financial documents in the EMR platform
- Co-ordinate with operating theatres, surgery centres, patients, and vendors when scheduling / listing surgical and laser procedures
- Preparation of Admissions form, Consent form, Letter of Certification, Discharge Summary, Operative Note
- To follow-up on outstanding payments by patients and other parties
- On a rotational basis : to attend to any urgent patient enquiries after hours whilst holding the on-call clinic phone
Patient Care
Financial counselling for procedures and admissionsPatient advisories : pre- and post-operative instructionsDispense doctor-prescribed medications to patientsAdminister prescribed eye drop and oral medications to patientsNursing
To maintain the inventory and setup of the Treatment / Procedure roomSetup and assist for minor procedures in the clinicAny other related duties
As may be assigned by the Medical Director of Ascend Eye Clinic, Dr Errol Chan, from time to time
Interested applicants, please email your CV to :
Adeline Sim
Recruit Inc Pte Ltd
Reg No : R21101415
EA Licence No : 14C7334
Adeline.sim@recruit-inc.com
We regret to inform that only shortlisted candidates will be notified.
Tell employers what skills you have
Quality Patient Care
TPA
Surgery
Inventory
Consumables
Procurement
EMR
Compliance
Nursing
Microsoft Word
Customer Service
Screening
Scheduling
Nursing Care