Senior Product Manager (Payments)

Looking for a new job?Singapore, Singapore, Singapore

3 days ago

Job description

About the job Senior Product Manager (Payments)

We are looking for a seasoned Product Manager Payments to drive the expansion, performance, and reliability of our global payments infrastructure. You will lead high-impact initiatives across local payment method integrations, checkout optimisations, and API product design working closely with engineering, partners, and cross-functional teams.

Key Responsibilities

1. Expand Channels & Markets

Launch and scale country-specific payment rails (e.g., bank transfers, wallets, QR codes / RTP) and regional payment methods (e.g., WeChat Pay)
Define and deliver all prerequisites for market entry, including contracts, certifications, settlement flows, and operational readiness
Ensure a consistent and streamlined merchant experience where feasible
Design and iterate on payment and checkout flows, focusing on smart routing, issuer / wallet-aware retries, capture / refund logic, and error handling
Implement robust funnel instrumentation and run experiments to improve conversion rates and success metrics
Define and maintain high-quality API specifications, including resource models, pagination, error semantics, and versioning strategies
Champion developer experience through well-documented APIs, usable SDKs, and testable interfaces

4. Drive Integrations with Partners & Schemes

Manage integrations and certifications with banks, wallets, schemes, and technical partners

Translate network and scheme specifications into scalable product capabilities

5. Ensure Operational Excellence

Reduce time from partner contracting to go-live

Enhance payment routing reliability, minimise latency, and optimise reconciliation and settlement with Finance and Treasury

Establish clear SLAs in partnership with Ops and Support teams

Contribute to card-related initiatives, such as 3DS / SCA, tokenisation, authentication improvements, and chargeback management

Collaborate closely with Risk, Compliance, and processing partners

Align stakeholders across Engineering, Business Development, Legal / Compliance, Risk, and external partners

Communicate clearly and effectively via product docs (PRDs), API specs, roadmaps, and change logs

Qualifications

8+ years of product management experience , with a strong focus on payments. You have launched multi-country payment integrations and / or local methods at scale

Deep expertise in API product design , including spec writing, versioning and deprecation strategies, error modelling, idempotency, and backwards compatibility

Proven track record optimising payment flows for conversion and reliability , using diagnostics, A / B testing, and data-driven iteration

Comfortable working hands-on with processors, schemes, and network specs , and managing technical partner relationships

Strong business and operational acumen , including partner economics, SLAs, certification timelines, and commercial trade-offs

Excellent communicator, both verbal and written. Operates effectively as a senior individual contributor

Based in Jakarta or Kuala Lumpur (remote considered within GMT+7 ±2). Willing to travel up to 2 weeks per quarter

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Senior Product Manager • Singapore, Singapore, Singapore