Roles & Responsibilities
Oversee the delivery of outsourced HR and payroll services for multiple clients. Ensure operational accuracy, legal compliance, and high service standards while managing client relationships and supporting business growth.
1. Client Relationship Manager
- Act as the main point of contact for assigned clients
- Build strong relationships and manage service expectations
- Ensure SLAs and KPIs are consistently met
2. HR Advisory & Operations Management
Manage HR processes : onboarding, offboarding, records, and leaveEnsure compliance with labor laws and client policiesAdvise on employment law, employee relations, and HR best practicesDraft and review HR documents and policies3. Payroll Management
Oversee payroll processing and statutory submissions (CPF, SDL, IRAS)Ensure timely salary disbursements and tax filings (IR8A, IR21)Maintain confidentiality and accuracy across payroll systems4. Process Improvement and Business Support
Identify and implement operational improvementsSupport HRIS / payroll system upgrades and client onboardingAssist in business development and strategy executionJob Specification
Bachelor’s degree in Human Resource Management, Business Administration, Accounting, or related field.At least 5–6 years of HR and payroll experienceProven experience in HR outsourcing, shared services, or consulting environmentsStrong knowledge of Singapore Employment Act, CPF, IRAS, MOM regulations, and other statutory frameworksProficiency in HRIS and payroll softwareExcellent interpersonal, advisory, and client relationship management skills.Strong analytical, problem-solving, and communication abilities.Ability to manage multiple clients and projects under tight deadlines with high accuracy.Tell employers what skills you have
Relationship Management Skills
IRAs
Process Improvement
Outsourcing
Tax
Operations Management
Administration
Payroll
Employment Law
Attention to Details
Human Resource
HRIS
Consulting
Resource Management
Legal Compliance
Employee Relations