Club Manager - POP PADEL PTE. LTD.

Roles & Responsibilities

Lead Daily Club Operations

Oversee all aspects of daily club functions — from opening to closing — ensuring the facility is clean, organized, and running smoothly. Monitor court conditions and club amenities, and coordinate with the appropriate teams to resolve issues quickly and efficiently.

Team Management

Supervise and support front-of-house staff, coaches, and operational teams. Ensure clear communication, effective task delegation, and alignment with club service standards. Provide on-the-ground leadership and foster a positive, team-first culture.

Guest Experience & Community Building

Champion an outstanding guest experience from the moment someone walks in. Build relationships with members and guests, handle escalated issues with professionalism, and nurture a welcoming club environment for players of all levels.

Bookings & Scheduling Oversight

Ensure efficient and accurate court bookings through the club’s scheduling system. Work closely with the operations team to manage court availability, class scheduling, and private bookings.

Drive Club Activities & Events

Collaborate with the team to promote tournaments, coaching programs, and social events. Organize and manage corporate events and group bookings, ensuring smooth execution and excellent guest experience.

Admin & Reporting

Oversee administrative tasks including inventory management, ordering supplies and staff scheduling. Monitor performance metrics and support management in planning and execution.

Tell employers what skills you have

Strategic Planning

Lifestyle

Leadership

Entertainment

Fitness

Hospitality Industry

Administration

Inventory Management

Public Relations

Developing People

Team Management

Corporate Events

Scheduling

People Management