QA Specialist - KYB Operations

Founded by Changpeng Zhao (CZ) in 2017, Binance is currently the largest cryptocurrency exchange in terms of daily volume. Binance is the core global exchange. However, Binance operates separate exchanges in some countries such as the US, UK, Singapore, and Turkey due to regulatory reasons.

Since Binance has global operations, the exchange does a lot of hiring on a regular basis. Being a market leader, Binance Jobs also come with significant perks. Most of the jobs are remote, with flexible working hours. Binance also offers health insurance, the option to be paid in crypto, and programs to develop your skills.

If you're looking for Binance US Jobs , a wide range of them are also available most of the time. On average, the Binance Interview process lasts 2-4 weeks with 4 steps : Application Review, Interview, Offer, and finally Onboarding.

Responsibilities :

• Regular reviews on service cases and apply a scoring system on overall and individual quality metrics.
• Manage personal workload and ensure timely escalation of key risks / issues to the supervisor.
• Providing feedback on system malfunctions, SOP gaps and necessary upgrades.
• Identify best practices from service and operational delivery for QA standard enhancement.
• Improve QA standard for quality assessment by monitoring and liaising with internal operations according to business needs.
• Generate data reports with the use of Office Suites, and conduct quality analysis.
• Frequently report to the supervisor on valuable findings to improve quality performance and execute given tasks within a timely manner.
• Collaborate and liaise with stakeholders on quality improvement plans.
• Participate in internal and external training programs related to AML / CFT, and other subjects that may form part of the day to day work requirements.
• Handle any assigned ad hoc duties and ancillary activities.

Requirements :

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