Roles & Responsibilities
JOB SCOPE
Job Responsibilities
- Perform the duties as a limousine driver according to the Limousine Standard Operating Procedures
- Provide excellent service consistent with the property’s core service standards and brand attributes.
- Be punctual for all driving assignments 15 minutes before the commencement of the job.
- Perform meet and greet with a Ipad signage for departures and arrivals if required
- Coordinate with our outsourced vendor to receive guests upon arrival and to handover guests upon departure
- Be familiar with all hotel services / features and local attractions / activities to respond to guest inquiries accurately.
- Ensures guests’ safety during the journey.
- Provide a smooth and pleasant journey.
- Ferry guests by the shortest and swiftest route unless otherwise requested by guest to use alternative routes
- Be able to operate the GPS guidance system to identify destination routes
- Proactively seek to provide refined luxury service ensuring guest satisfaction.
- Ensure all guest amenities in the vehicle are replenished. (E.g. Mineral water, wet towels, newspaper, etc.)
- Ensuring all special requests from internal and external guests is met. (E.g. desired vehicle air-conditioning temperature, music, etc.)
- Ensure that the vehicle’s interior and exterior are clean, immaculate and odor free at all times.
- Performs vehicle checks on vehicles before driving vehicle
- Required to drive vehicles such as but not limited to luxury vehicles and luggage van
- Adhere to company policies, compliance guidelines and procedures.
- Be familiar with the Limousine Intergraded System Procedures
- Be familiar with the Limousine Queue System Procedures
- Assists with guests’ luggage for both arrival and departing guests when required at the designated storage room. This includes proper handling, tagging and delivering of luggage within the prescribed time standards
- Assists with Valet driving duties when necessary
- Performs any other duties and responsibilities as and when assigned by the management.
JOB REQUIREMENTS
Education
GCE ‘O’ / ’N’ Levels or Certificate in Hotel Operations preferredCertification
Possess a valid driving license, at least Class 3Possess a valid Private Hire Vocational Driving License or Singapore Taxi Vocational LicenseDefensive Driving Certificate would be usefulProduce a copy of the front and back of the valid Singapore Driving LicenseProduce the latest Driver Improvement Point System recordRequired Experience
Experience working in transportation operations is preferredExperience working in a service and hospitality industry will be an advantagePrior experience in the same capacity is an advantageBe service orientedRequired Knowledge
Familiar with Singapore roads, Hotel locations, places of interest, entertainment and F&B outlets and residential areasFamiliar with all Airport and Ferry terminals in SingaporeSkills / Abilities / Presence
Clean drivers’ track record preferredFluent in written and spoken EnglishBeing Bilingual will be an added advantagePleasant personalityAble to multi-taskBasic technological skills (E.g. Operating iPad, Grid Phone & GPS)Excellent communication and interpersonal skillsPhysical Requirements / Work Environment
Be able to load and unload luggageAbility to work under pressure and independently.Be a team playerAdaptable to rotating shifts including Night ShiftMarina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
Tell employers what skills you have
Newspaper
Able To Multitask
Water
Entertainment
Transportation Operations
Interpersonal Skills
Hospitality Industry
Vehicles
Adaptable
Physically Fit
Compliance
Driving License
Team Player