SEPHORA SINGAPORE PTE. LTD. - Assistant Store Manager (Retail)
SEPHORA SINGAPORE PTE. LTD.Islandwide, SG1 day ago
Job descriptionEnsure all new joiners are well-trained and integrated into the environment Work with the Store Manager on training plans and objectives for the store team Coordinate training schedules and follow up with the Store Manager Develop the Store team individual career path Work with the Store Manager on individual and store objectives / KPIs Conduct annual, half yearly and quarterly individual performance review with the Store team Provide constructive feedback and constantly provide coaching to the team for improvement Propose internal promotions and transfers when necessary Conduct the Store team briefing every shift Plan a well-organized store roster according to daily traffic and sales trend, optimizing the team resources Ensure that the team’s grooming and behavior are according to the store’s SOP Work with the Store Manager on any disciplinary issue Demonstrate the Sephora DNA to inspire and motivate the team Create a positive and exciting environment with great team spirit Responsible for daily store operations, achieving store sales and profitability and ensuring every customer receives great service experience Set and communicate the KPIs to the team during the daily briefing Communicate to the team on hourly sales achievements and take prompt action to achieve final goal when necessary Communicate and ensure that the team is aware of all the brand promotions mechanics and incentives Ensure that complimentary gift wrapping services are introduced, key product launches and initiatives are fully supported Be operationally hands-on, working with the team on the sales floor to achieve KPIs set Keep abreast of direct competitors' promotional activities and propose action plan to the Store Manager Analyze the sales, KPIs, store’s activity and propose action plan on a weekly and monthly basis Participate in cost management control Build and nurture a strong relationship with loyal customers Constantly focus on new members recruitment (CRM) to achieve the KPIs set Coordinate with HQ CRM team to ensure smooth implementation of Sephora’s CRM operations and policies Manage and resolve any customer’s feedback Ensure that the every team member is trained on Mystery Shopper standard and the standard is practised consistently Ensure that the store is in good condition i.e. shelves are replenished, fixtures are clean, testers and prices are present in good condition Ensure that the merchandising guidelines and planograms are followed according to the Merchandising Book and requirements Monitor the stock inventory process to minimize shrinkage and accuracy in stock management; stock room is according to Sephora’s guidelines and standards Liaise with Supply Chain team on any stock issue Train staff and enforce Sephora’s cash handling and shortage prevention procedures Ensure that store funds and deposits are maintained in accordance with Sephora’s policies Ensure communication within Weekly Action Box is disseminated to the team and required actions are implemented and follow through Ensure store compliance with Sephora's audit processes and requirements Any other ad hoc duties assigned 6 years’ experience in store operations or sales management of which 3 years in leading and developing a team Experience in retail, FMCG or hospitality industry is preferred Good analytical skills with an eye for detail Proven leadership skills Strong interpersonal communication skills Service oriented with great passion for retail industry Proficient in MS Office
Roles & Responsibilities
The Assistant Store Manager is responsible for the overall store management by efficiently leading a team and ensure smooth operations to optimize sales and deliver outstanding customer service. Be an ambassador of Sephora and embrace working in a fast paced environment.
Responsibilities :
(1) People Management
Recruit & Retention
- Involved in the recruitment of store team together with HR department
- Maintain employee turnover and absenteeism
Train and Develop
Performance Management
Organize and Animate
(2) Sales Management
Drive Sales
Optimize Store Profitability
Customer Service
Merchandising
Stock Management
Cash & Till Management
(3) Others
We would love to hear from you if you are someone with…
Tell employers what skills you have
Coaching
Store Operations
Excellent Communication Skills
Inventory
Cost Management
Sales Management
Store Management
Merchandising
Customer Service
Microsoft Office Suite
Performance Management
People Management
Create a job alert for this search
Assistant Singapore • Islandwide, SG
Related jobs%20DISTRIBUTION%20COMPANY%20PTE%20LTD)
%20ENTERPRISE%20PTE.%20LTD.)
- Promoted
Assistant Store Manager (Retail) - SEPHORA SINGAPORE PTE. LTD.
SEPHORA SINGAPORE PTE. LTD.Islandwide, SG The Assistant Store Manager is responsible for the overall store management by efficiently leading a team and ensure smooth operations to optimize sales and deliver outstanding customer service.Be ...Show moreLast updated: 6 days ago
- Promoted
Assistant Store Manager - BURBERRY (SINGAPORE) DISTRIBUTION COMPANY PTE LTD
BURBERRY (SINGAPORE) DISTRIBUTION COMPANY PTE LTDD09 Cairnhill, Orchard, River Valley, SG Born from innovation, Burberry is a global luxury brand with a rich British heritage.Founded in 1856, our brand is underpinned by our founder’s passion for the outdoors.
Thomas Burberry invented the...Show moreLast updated: 1 day ago
- Promoted
Assistant Store Manager (Paya Lebar, Vivo City) - MAP ACTIVE FTL SINGAPORE PTE. LTD.
MAP ACTIVE FTL SINGAPORE PTE. LTD.Islandwide, SG Drives Sales through 100% execution of the company’s 'Customer Service Standards' and the 'Customer First Selling Behaviours' program.
Assists in ensuring that all team members are trained and are u...Show moreLast updated: 7 days ago
- Promoted
LOVEBONITO SINGAPORE PTE. LTD. - Retail Store Manager
LOVEBONITO SINGAPORE PTE. LTD.Islandwide, SG Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence.We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, wi...Show moreLast updated: 1 day ago
- Promoted
STARLIGHT JEWELLERY PTE. LTD. - Retail Assistant Manager
STARLIGHT JEWELLERY PTE. LTD.D14 Geylang, Eunos, SG We are a collection of jewellery businesses, each catering to distinct consumer market segments.Our specialty lies in 916 / 999 gold jewellery within the Singapore market.
Established in 2019 to fill ...Show moreLast updated: 1 day ago
- Promoted
Retail Assistant Manager - STARLIGHT JEWELLERY PTE. LTD.
STARLIGHT JEWELLERY PTE. LTD.D14 Geylang, Eunos, SG We are a collection of jewellery businesses, each catering to distinct consumer market segments.Our specialty lies in 916 / 999 gold jewellery within the Singapore market.
Established in 2019 to fill ...Show moreLast updated: 30+ days ago
- Promoted
RECRUIT EXPRESS PTE LTD - Assistant / Store Manager (Beauty) - #HHW
RECRUIT EXPRESS PTE LTDIslandwide, SG Involved in the recruitment of store team together with HR department.Maintain employee turnover and absenteeism.Training & Performance Management.
Work with Country Manager on individual and st...Show moreLast updated: 1 day ago
- Promoted
Assistant / Store Manager (Beauty) - #HHW - RECRUIT EXPRESS PTE LTD
RECRUIT EXPRESS PTE LTDIslandwide, SG Involved in the recruitment of store team together with HR department.Maintain employee turnover and absenteeism.Training & Performance Management.
Work with Country Manager on individual and st...Show moreLast updated: 5 days ago
- Promoted
Assistant Manager - BEAUTY TIME SG PTE. LTD.
BEAUTY TIME SG PTE. LTD.D07 Golden Mile, Middle Road, SG Ensure the shop opens and closes on time and runs smoothly throughout the day.Develop and implement sales strategies to meet company goals and increase revenue.
Manage, train, and motivate the sales...Show moreLast updated: 3 days ago
- Promoted
Assistant Restaurant Manager - MOS FOODS SINGAPORE PTE. LTD.
MOS FOODS SINGAPORE PTE. LTD.Islandwide, SG Candidates are responsible for the following duties : .Overall responsible for the smooth operations of the restaurant and efficiently to achieve sales target and enforce on HDC standards.Solicit cus...Show moreLast updated: 30+ days ago
- Promoted
- New!
Retail Manager assistant Intern - VIHARBOUR (SINGAPORE) ENTERPRISE PTE. LTD.
VIHARBOUR (SINGAPORE) ENTERPRISE PTE. LTD.D22 Jurong, Jurong Island, Tuas, SG Create promotion mechanics in EPOS.Process payments and refunds, operate the cash register, and manage returns.Propose replenishments to the store manager.
Replenish stocks if there is any delivery....Show moreLast updated: 14 hours ago
- Promoted
- New!
VIHARBOUR (SINGAPORE) ENTERPRISE PTE. LTD. - Retail Manager assistant Intern
VIHARBOUR (SINGAPORE) ENTERPRISE PTE. LTD.D22 Jurong, Jurong Island, Tuas, SG Create promotion mechanics in EPOS.Process payments and refunds, operate the cash register, and manage returns.Propose replenishments to the store manager.
Replenish stocks if there is any delivery....Show moreLast updated: 14 hours ago
- Promoted
Retail Store Manager - LOVEBONITO SINGAPORE PTE. LTD.
LOVEBONITO SINGAPORE PTE. LTD.Islandwide, SG Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence.We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, wi...Show moreLast updated: 30+ days ago
- Promoted
BEAUTY TIME SG PTE. LTD. - Assistant Manager
BEAUTY TIME SG PTE. LTD.D07 Golden Mile, Middle Road, SG Ensure the shop opens and closes on time and runs smoothly throughout the day.Develop and implement sales strategies to meet company goals and increase revenue.
Manage, train, and motivate the sales...Show moreLast updated: 1 day ago
- Promoted
- New!
KOI THE SINGAPORE PTE. LTD. - Store Manager
KOI THE SINGAPORE PTE. LTD.Islandwide, SG Oversee the daily store operations and its manpower planning.Hire, train, motivate and manage the team to achieve the best results.
Responsible for admin duties in the outlet including but not limit...Show moreLast updated: 18 hours ago
- Promoted
- New!
Store Manager - KOI THE SINGAPORE PTE. LTD.
KOI THE SINGAPORE PTE. LTD.Islandwide, SG Oversee the daily store operations and its manpower planning.Hire, train, motivate and manage the team to achieve the best results.
Responsible for admin duties in the outlet including but not limit...Show moreLast updated: 18 hours ago
- Promoted
BURBERRY (SINGAPORE) DISTRIBUTION COMPANY PTE LTD - Assistant Store Manager
BURBERRY (SINGAPORE) DISTRIBUTION COMPANY PTE LTDD09 Cairnhill, Orchard, River Valley, SG Born from innovation, Burberry is a global luxury brand with a rich British heritage.Founded in 1856, our brand is underpinned by our founder’s passion for the outdoors.
Thomas Burberry invented the...Show moreLast updated: 1 day ago
- Promoted
MAP ACTIVE FTL SINGAPORE PTE. LTD. - Assistant Store Manager (Paya Lebar, Vivo City)
MAP ACTIVE FTL SINGAPORE PTE. LTD.Islandwide, SG Drives Sales through 100% execution of the company’s 'Customer Service Standards' and the 'Customer First Selling Behaviours' program.
Assists in ensuring that all team members are trained and are u...Show moreLast updated: 1 day ago