Retail Support Executive

Roles & Responsibilities

Key Responsibilities

Daily Operational Support

Provide hands-on operational support to assigned outlets and help resolve ground-level challenges.

Sales & Marketing Execution

Work with management to implement promotional campaigns, sales tactics, and in-store marketing initiatives.

Staff Coaching & Sales Training

Train and guide retail staff in customer engagement, handling objections, executing promotions, and maximizing upsell opportunities.

Retail Audit & SOP Supervision

Perform quality checks and ensure compliance with SOPs, visual merchandising standards, and service excellence.

Retail Standards & Store Improvement

Continuously raise outlet standards and recommend improvements in layout, product display, or customer flow.

Agile Sales Growth

Help boost sales through data-driven experiments, feedback loops, and fast adaptation of strategies.

B2B Collaboration Support

Explore and support partnerships with other brands, businesses, or corporate clients to unlock new business opportunities.

Commission Scheme

Attractive Commission Scheme

Performance-based commissions on successful sales campaigns or outlet growth — your effort = your reward.

Requirements

• Diploma or Degree in Business, Marketing, Retail Management or related fields
• 1-3 years’ experience in retail or operations support is a plus.
• Strong people skills and ability to engage with frontline retail staff
• Willing to travel across multiple outlets in Singapore
• Self-driven, adaptable, and solutions-oriented
• Proficient in Microsoft Office

Tell employers what skills you have

Coaching

Tactics

Sales

Microsoft Office

Microsoft Excel

Visual Merchandising

Network Administration

Customer Engagement

Agile

Marketing

Adaptable

B2B

Service Excellence

Layout

Audit

Adaptation