#SGunited Jobs Desktop Support Engineer - Islandwide, SG

Roles & Responsibilities

Perform End user IT Support.

Perform troubleshooting for client platform related problems

Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,

investigate & provide temporary & / or permanent resolution of incidents escalated

Liaise with support vendors for maintenance, support or issues resolution

Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation / upgrade project

Any ad-hoc duties assigned / required

Tell employers what skills you have

Outlook

Troubleshooting

Microsoft Office

Windows 10

Hardware

Laptops

Active Directory

Windows 7

Computer Hardware

Service Level

Windows OS

Operating Systems

Windows

Office Software

ITIL

Technical Support