D20 Bishan, Ang Mo Kio, SG - IT Operation Specialist (Shift Work-AMK)
COMBUILDER PTE LTDD20 Bishan, Ang Mo Kio, SG3 days ago
Job descriptionPossess Diploma in Computer Science / Electronics / IT or equivalent Minimum 1 year of relevant working experience in IT infrastructure operation 12 hrs shift working Be customer and service oriented
Roles & Responsibilities
Job Descriptions
- Provide single point of contact for incident, service request and escalation.
- Monitor, manage and maintain data centre operation and facilities.
- Manage equipment movement
- Daily monitoring of status
- Ensure proper running of the existing data centre systems.
- Perform tape mount and un-mount for the backup operation.
- Handle the portable media storage for off-site storage.
- Liaise with the vendor on maintenance and enhancement issues.
- Troubleshoot and report system incidents / problem and abnormalities.
- Resolve incidents related to routine problems or known issues.
- Adhere to service level agreement for response time and turnaround time.
- Able to work shift including weekends and public holidays.
Job Requirements
Tell employers what skills you have
Tape
Ticketing
Job Descriptions
User Experience
Service Level
Service Desk
Application Support
Networking
Operating Systems
Windows
Linux
Incident Management
Technical Support
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D20 Bishan Mo Kio Sg • D20 Bishan, Ang Mo Kio, SG