AD, Business Partners and Enablement - #AIDA

Overview

AD, Business Partners and Enablement - #AIDA role at Singtel. Join to apply for the AD, Business Partners and Enablement - #AIDA role at Singtel. Singtel is building a transformative AI-led ecosystem through AIDA – Artificial Intelligence & Data Analytics – to align people, platforms, and processes and to embed intelligence into every layer of the business.

Responsibilities

• Strategic Alignment (with Business Partners & Enablement) : Act as IT’s single point of contact into AIDA, ensuring alignment of IT’s digital roadmap with AIDA’s AI-first strategy.
• AI Use Case Identification & Development (with AI Architecture & Solutions) : Identify, prioritize, and validate high-impact AI use cases across IT; partner with AI Architects and Solution teams to design and deliver scalable AI solutions; ensure IT domain expertise informs AI model design, data pipelines, and solution architecture.
• Process Reimagination & Reengineering (with Data & AI Platform Enablement) : Challenge existing IT processes and reengineer workflows for automation, resilience, and AI-native design; ensure secure-by-design and AI-enabled-by-design principles are adopted across IT domains; leverage data and platform enablement to ensure compliance, scalability, and secure integration of AI solutions into IT operations.
• Change Management & Adoption (with Program Management & Delivery) : Act as the change champion to embed an AI-first culture within IT; drive adoption and scaling of AI solutions; support capability building through training, upskilling, and AI literacy programs; partner with PM&D to track delivery milestones and realize outcomes.
• Value Realization (with AI Commercialization & Value Realization) : Define and track KPIs that measure AI’s impact in IT; ensure AI investments deliver tangible business value; feed success stories into the Group’s AI value realization framework.
• Collaboration & Governance (with All AIDA Pillars) : Represent IT priorities in AIDA governance forums; ensure IT needs are accounted for in AIDA’s AI reference architecture and delivery roadmap; act as escalation point for alignment issues between IT and AIDA teams.

Qualifications

Why Singtel

Grow with Singtel in a workplace that champions innovation, embraces agility, and puts human potential at the heart of everything we do. We are committed to a vibrant, diverse and inclusive workforce and to non-discriminatory people practices and a fair, performance-based culture.

Additional

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