Roles & Responsibilities
Job Description
We are seeking a skilled Application / Operational Support Specialist with strong technical business analysis experience to support projects under the Trade Applications Platform . The role involves collaborating with stakeholders, managing production support, reviewing technical solutions, and ensuring smooth deployment across environments.
Key Responsibilities
Application / Project Support
- Provide application and operational support for all projects under Trade applications platforms.
- Collaborate with business users, technical teams, and vendors to gather, analyze, design, test, and implement solutions, including Trade Finance initiatives .
- Validate and prioritize business requirements, ensuring process improvement and standardization.
- Review work deliverables from users, vendors, and technical teams to ensure quality.
- Build strong relationships with stakeholders, vendors, and service providers.
- Effectively communicate the value of technology solutions to stakeholders and business teams.
- Stay up to date with industry trends, digital initiatives, and best practices.
- Perform Java code review and in-house interface development (not heavy development).
Problem Solving & Management
Identify, analyze, and resolve production issues with minimal business impact.Manage incidents and liaise with IT suppliers for timely resolution.Conduct vendor negotiations to ensure best value for IT solutions.Develop trusted partnerships with stakeholders and IT providers.Code Packaging & CI / CD
Design and implement efficient code packaging strategies and robust CI / CD pipelines.Develop automation tools for versioning, artifact management, and deployment.Collaborate with development teams for seamless integration and improvement.Streamline the software development lifecycle to enhance quality and efficiency.Continuous Improvement
Drive ongoing improvements in processes, technical solutions, and operational support.Ensure the effectiveness of implemented solutions and recommend enhancements.Requirements
Bachelor’s degree in Computer Science, Information Technology, or Engineering (preferred).Minimum 4 years of experience in application support, development, or IT operations within corporate banking, preferably in Trade Finance, Loan Processing, or Payments .Strong knowledge and hands-on experience with :
Frontend : Angular, JavaScript, HTML, CSS
Backend : Java, Spring Boot, OpenJDK, Elixir, MariaDB, Oracle, MS SQL, Python, KAFKA, Unix Commands, Shell Scripting
Middleware : JBOSS, MQ, Maxscale, Connect Direct, SSH
DevOps : Linux, Windows, Apache HTTP Server, TWS Job Scheduling, CI / CD Deployment Process
Proven experience with SDLC, testing methodologies, and project management .Strong analytical and problem-solving skills with the ability to work under pressure.Excellent teamwork, communication, and stakeholder management skills.Highly organized, detail-oriented, adaptable, and resilient in dynamic environments.Strong leadership qualities, integrity, and persistence in overcoming challenges.Tell employers what skills you have
Management Skills
Loan Processing
Oracle
Business Analysis
Problem Solving
SDLC
Information Technology
Trade Finance
SQL
Project Management
Packaging
Banking
Java
Stakeholder Management
Software Development
Business Requirements