Roles & Responsibilities
Job Overview : As a key member of our team, you will be responsible for managing import and export documentation processes, ensuring seamless shipping operations, and providing exceptional customer support.
Key Responsibilities :
- Manage import and export documentation, including LC / documentation, Bill of Lading, and FTA Agreement.
- Provide expert guidance on country-specific customs rules and regulations to customers.
- Handle customer inquiries, resolve complaints, and maintain positive relationships with clients.
- Liaise with agents and shipping companies to ensure smooth logistics operations.
- Perform administrative tasks and contribute to ad-hoc projects as needed.
Requirements :
Minimum GCE N or O level qualification.Strong communication skills in English, with the ability to communicate effectively with Chinese counterparts.Responsible, positive attitude, with the ability to work independently and as part of a team.Prior experience in logistics, shipping, or freight forwarding is highly desirable.Tell employers what skills you have
Outlook
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Ability To Work Independently
Customer Support
Supply Chain
Freight
Communication Skills
Team Player
Shipping