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IT Engineer (M365)
GOLDTECH RESOURCES PTE LTDIslandwide, SG16 hours ago
Job descriptionProven experience in supporting and administering Microsoft 365 services. Strong understanding of network protocols, DNS, routing, and firewalls. Hands-on expertise in Windows Server administration and troubleshooting. Demonstrated ability to resolve L2 / L3 escalations and critical incidents. Excellent communication and problem-solving skills with the ability to work independently. Education Level Working experiences Each employment background Reason for leaving each employment Last drawn salary Expected salary Date of availability
Roles & Responsibilities
Responsibilities :
- Deliver L2 / L3 support for Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, and Intune.
- Act as the M365 Subject Matter Expert (SME) to guide internal teams and support users.
- Troubleshoot and resolve server and network-related issues affecting M365 services.
- Handle escalations effectively, ensuring timely resolution and detailed root cause analysis.
- Collaborate with vendors and cross-functional teams to ensure system stability and security.
- Provide knowledge-sharing, technical guidance, and best practices to colleagues.
Requirements :
Please send your detailed resume in MS Word format to resume@goldtecHRs.com with
Tell employers what skills you have
Microsoft 365
Troubleshooting
Microsoft Excel
Hardware
Change Management
Ability To Work Independently
Active Directory
Root Cause Analysis
Windows Server Administration
Routing
Wireless
Microsoft Office 365
SharePoint
MS Word
Networking
ITIL
DNS
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It Engineer • Islandwide, SG