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Cloud Infrastructure Engineer (Endpoint Testing with PKI)

Cloud Infrastructure Engineer (Endpoint Testing with PKI)

Assurity Trusted Solutions Pte LtdSingapore, Singapore, Singapore
20 days ago
Job description

Cloud Infrastructure Engineer (Endpoint Testing with PKI)

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Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services, as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an individual who has understanding of Public Key Infrastructure (PKI) and endpoint testing. We will be hiring on a contract employment basis.

Responsibilities

  • Lead and manage the operations team (contractors) to maintain and support secure products for Whole-Of-Government.
  • Ensure that the card production system is properly managed and coordinated by the team of contractors with no disruption to business operations.
  • Ensure the availability of the PKI system according to the Service Level Agreement (SLA).
  • Work closely with agencies to understand their requirements and meet their needs in a timely and effective manner.
  • Collaborate with Internal Service Management team to develop / enhance business functions / processes.
  • Analyze impacts of requested changes, propose improvements, and work with support teams to address operational challenges.
  • Submit regular and timely project updates to higher management.
  • Track and manage change requests for project governance purposes.
  • Manage project documentation received from project teams and vendors, ensuring delayed deliverables are followed up.
  • Perform evaluation testing, inspection, and acceptance of all PC hardware and software.
  • Perform Quality Assurance testing for changes to end-user equipment (e.g., security patching, application version upgrade).
  • Evaluate and propose hardware and software upgrades (e.g., Tech Refresh) to end-user equipment.
  • Maintain project asset inventories and support Whole-Of-Government requests for equipment rollouts and inventories.
  • Track all project assets, ensuring they are reconciled with the asset inventory system at all times.
  • Conduct regular hardware asset and software license audits, participating in capacity budgeting and forecasting for hardware upgrades and software renewals.

Requirements

  • Prior experience as a desktop support technician administering PCs (laptops and desktops) and other peripherals.
  • Hands‑on experience with the latest Windows technology.
  • Experience with Card Production / PKI preferred.
  • Experience in IT business analysis.
  • Strong analytical and problem‑solving skills with the ability to interpret and analyze data effectively.
  • Experience with quality assurance testing and processes.
  • Basic network troubleshooting skills.
  • Attained an ITIL service operations certification or equivalent.
  • Knowledge of IT asset management systems and related processes.
  • Excellent communication and interpersonal skills, able to work independently and collaboratively.
  • Ability to communicate clearly with non‑technical audiences and senior management about operational issues.
  • Strong customer orientation, decision‑making skills, and team interaction effectiveness.
  • Resourcefulness in solving unique technical challenges.
  • Excellent problem‑solving and multitasking abilities.
  • Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

    The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

    We thank you for your interest and please note that only shortlisted candidates will be notified.

    By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS's privacy statement which can be found at : or such other successor site.

    Benefits

  • A wholly‑owned subsidiary of GovTech.
  • In‑house welfare committee that organizes regular company events.
  • Contract staff enjoy the same benefits as permanent employees.
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