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Network Engineer (Post Sales Support), Project & Service Management

Network Engineer (Post Sales Support), Project & Service Management

NeraSingapore
30+ days ago
Job description

Job Responsibilities :

  • Operate as lead point of contact for any and all matters specific to customer
  • Forecast and track key account metrics
  • Develop trusted advisor relationship with key accounts, customers, stakeholders and executive sponsors
  • Responsible for new customer / market development
  • Motivate and lead the team to meet and exceed sales target
  • Ensure timely and successful delivery of solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly / quarterly initiatives to internal and external stakeholders
  • Assist with high severity requests or issue escalations as needed
  • Candidate with Network Infrastructure sales preferred

Essential Duties

  • Candidate must possess at least Diploma / Advanced / Higher / Graduate Diploma, Bachelor's Degree / Post Graduate Diploma / Professional Degree in Engineering (Computer / Telecommunication), Business Studies / Administration / Management, Commerce or equivalent
  • At least 2 Year(s) of working experience in the related field is required for this position
  • Experience in development and execution of major accounts, delivering client-focused solutions based on customer needs would be an added advantage
  • Good industry knowledge, customer relationship skills and business acumen
  • Minimum 2 – 3 years proven track record of sales and account management
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Skills & Competencies

  • Able to work independently, self-motivated and work under pressure to meet deadlines
  • Good personality, excellent presentation, communication and interpersonal skill