Roles & Responsibilities
Job Summary :
The Engineer will oversee the operations of all building systems and ensure they run efficiently, safely and cost-effectively. He / she is also responsible for achieving excellence in critical environment maintenance management program at client’s premise, ensuring highest standards delivered and best practices implemented. the Engineer is to provide comprehensive engineering, critical environment management and technical services to client, with a focus on continuous improvement and risk management.
Key Responsibilities :
Leadership (where applicable)
- Ensure that engineering staff is qualified and trained to perform the duties they are expected to carry out
- Develop and sustain a high-quality well motivated team
- Lead by example and groom the team in achieving maximum client satisfaction level
- Provide technical advice and guidance for service delivery team
Client / Stakeholder Management
Manage the key client team representatives effectively to ensure that expected service levels are achievedBuild strong working relationships with key client representatives and promote JLL’s EOS platform and provide a key linkage between the wider JLL organization and the client representative and account teamCoordinate with stakeholders to ensure smooth delivery of programs and proceduresProcurement & Vendor Management
Review the maintenance / service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentationPlan and manage budgets for Engineering & Operational contractsManage contract vendors for technical servicesRisk Management
Ensure alignment and compliance to established Policies and Standard Operating Procedures for the management of the client’s Critical Environment (CEM)Ensure proper engineering documentation and adherence to the established change management controls for all sitesProtect the health and safety of staff and others by adhering to and developing guidelines and strategiesConduct audits to ensure that all safety procedures, including disaster recovery and business continuity plan and escalation procedures are in place and maintainedEnsure compliance with statutory regulations on fire, health and safety standardsEnsure compliance with JLL programs and audit programs and participate in EOS community initiativesAdhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategiesSite Operations
Plan and take responsibility for smooth operations of all Mechanical, Electrical, plumbing installations and Civil works pertaining to the facility24 / 7 emergency call support and site attendance is requiredManage M&E scope of the projects to ensure the quality and deliverables within the stipulated timeDevelop and implement innovation programs and processes that reduce utility costs, increase productivity and savings and share learnings with the wider EOS community at Jones Lang LaSalleContinuous optimization of processes, tools and documentationAchieve Key Performance Indicators and Service Level Agreement targetsMinor projects related to BAUsDevelopment of policies and proceduresManage all regular inspections and surveysInfrastructure audits and reportingManaging contracts with third party vendor and monitor their performanceImplement workplace safety for all critical environment such as IDF, MDF & MEP roomsAssist in carrying out the power down events in APAC officesMaintain asset trackerGenerate monthlyFinancial analysis including forecasting and budgeting for next FYCANDIDATE SPECIFICATION : KEY SELECTION CRITERIA
Ideal Experience
Min. formal qualification in a technical field (Electrical / Mechanical) and ideally with Engineering experience / background.3-5 years of technical (and supervisory) experience in engineering or equivalent preferredCritical Competencies for Success
Technical Competence
Solid background in engineering , plant machinery, BMS, systems and equipment knowledgeQuest for Excellence
Has an eye for detail to ensure the best delivery of servicesGoal-oriented, able to focus on meeting all performance targetsProblem Solving & Strategic Thinking
Capacity to deal with ambiguity and solve complex problems effectivelyAnalytical, proven ability to solve problems using a quantitative approachProven ability to employ holistic approaches and looks at long term solutionsProject Management & Organizational Skills
Excellent planning & organizational skills to prioritize work and meet tight deadlinesProven ability to manage multiple and complex operational matters on a daily basisOther Personal Characteristics
Demonstrated superior client relationship skills – able to interact with high authorities to manage conflicts and balance conflicting interests between client and firm requirements and has a customer-oriented attitude; also demonstrates a proactive and professional approach to customer serviceDemonstrated superior people management skills – ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levelsStrong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listenerSelf-motivated and confidentFlexible – able to adapt to rapidly changing situationsProven ability to initiate and follow through with improvement initiativesAble to work independently and be a team playerAbility to effectively deal with stressful situationsExhibits honesty & trustworthinessOpen to new ideas & willing to challenge status quoTell employers what skills you have
Maintenance Management
Budgets
Business Continuity
Change Management
Workplace Safety
Electrical
Service Level
Technical Services
Environment Management
Active Listener
Procurement
Vendor Management
Audits
Disaster Recovery
Audit
Service Delivery