This job offer is not available in your country.

Operations Manager

CSA GroupSingapore

20 days ago

Job description

Statut d'emploi : Permanent

Type d'heures : À temps plein

Nous avons besoin de vous pour former une équipe de calibre mondial

Les activités du Groupe CSA reposent sur l’atteinte d’un idéal : rendre le monde meilleur, plus sûr et plus durable.Cet ideal est au coeur de notre mission depuis 1919, année où nous avons élaboré notre première norme d’ingénierie sur les ponts ferroviaires. Aujourd’hui, près de 100 ans plus tard, le Groupe CSA compte plus de 3 500 normes, codes et produits connexes.

Le Groupe CSA, dont le siège social se trouve au Canada, est présent à l’échelle mondiale : il possède plus de 30 laboratoires et bureaux en Europe, en Asie et en Amérique du Nord. Il propose des services de mise à l’essai, d’inspection et de certification d’une vaste gamme de produits — des articles de maison aux technologies de pointe — pour veiller à ce qu’ils répondent à des exigences strictes en matière de sécurité, de performance et d’impact sur l’environnement.

Nos employés sont fiers que leur travail ait une incidence positive sur la vie des gens. Nous avons besoin de personnes comme vous pour poursuivre notre mission en ce sens.

Résumé du travail :

The Operations Manager is responsible to develop, implement, and manage effectively; laboratory and engineering certification and operational processes and systems. Leading continuous improvement and change management to support CSA Group in achieve excellence in service delivery within defined cost and productivity objectives. To ensure that all activities related to the certification operation are accomplished promptly and proactively within time and cost schedules consistent with the Regional objectives and the objectives of the global company.

Responsibilities :

Overall accountable for on-time delivery of certification projects.
Overall accountable for productivity of certification, and Laboratory functions.
Overall supervision of product certification engineering and laboratory operations; Strategic Planning, Budgeting; hiring employees; mentoring and advising; promoting employees; assigning and evaluating work, terminating employees, reviewing performance annually.
Leads the development of process improvement initiatives for certification. Leads teams with staffs from all levels of the organization in the design and creation of substantial and / or cross-functional process solutions. Ensures effective supporting training and implementation plans are developed and conducted.
Alignment of infrastructure (metrics, rewards) with overall corporate goals and process improvement outcomes. Integration of continuous improvement into everyday operating practices of organization.
Supports effective hiring, training and performance assessments of both direct and indirect reports.
Plans and recommends the workload distribution of the operation, personnel requirements and proposed methods and / or procedures governing the operation of the group.
Represents CSA Group globally. § Performs other duties as assigned by Management.
Actively promote professionalism and adherence to corporate values.
Advise on resources required, including staff recruitment and capital expenditure.
Implement the company health and safety policy.

Preferred Education and Experience :

Engineering Degree with 10-15 years’ experience in engineering, at least 3 years’ experience in the certification industry, and at least 6 year experience in leadership / management roles.

Experience with customer service, continuous improvement, process design, change management, training and management responsibilities.

Knowledge of CSA Group procedures and processes.

Knowledge of CSA, UL, FM, EN, and IEC standards; variety of test and assessment procedures.

Knowledge of CSA programs and services.

Extensive network within CSA Group globally.

Effective communication with all levels of the organisation in order to determine current processes, seek input, direction & acceptance, and convey & implement process improvements.

Seeks 3rd party best practice information and ideas.

Demonstrate sensitivity where confidentiality and / or political information and issues are concerned.

Strong organisation, creativity and project management skills.

Computer proficiency (Word processing, Microsoft Word, Excel, power point).

Strong planning and organisational skills for program development and analysis.

Knowledge of process improvement tools such as data gathering, relationship mapping, flow charting, process validation, etc.

Create a job alert for this search

Operation Manager • Singapore