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Key Account Manager

Key Account Manager

LIQUID GROUP PTE. LTD.Singapore, SG.01, Singapore
7 days ago
Job description

About

Liquid Group is a FinTech payments services group based in Singapore. Liquid empowers and connects businesses and individuals to make transactions in a smart, secure and cost-effective way, anywhere in the world.

We operate a regional payment network to enable cross-border QR payment services for e-wallet operators, banks, and merchants. We also provide white-label solutions to accelerate the development and adoption of mobile payments for our business partners.

We work in a collaborative and adaptive way, exploring innovative ideas and solving challenging problems to develop our products. Together, we ensure efficiency, security, and convenience for our partners and customers.

Website : Role Overview

We're looking for a Key Account Manager with a proven track record in sales and relationship management to grow strategic accounts and acquire high-value merchants. You'll be a trusted partner to clients, delivering innovative digital payment solutions-including our cross-border QR payment network-while consistently driving revenue and market expansion.

Key Responsibilities

  • Grow Accounts : Deepen relationships with existing merchants and partners to exceed revenue targets.
  • Acquire New Business : Prospect, pitch, and onboard new merchants across Singapore and the region.
  • Strategic Selling : Cross-sell and upsell Liquid Group's payment solutions, from cross-border QR payments to POS and online gateways.
  • Data-Driven Management : Monitor sales performance, profitability, and account health using analytics and MIS reports.
  • Operational Excellence : Resolve issues promptly, manage invoicing, and track outstanding payments.
  • Market Expertise : Stay ahead of fintech trends-BNPL, CBDCs, QR adoption-to bring fresh insights to clients.

What We're Looking For

  • Degree in Business, Finance, Marketing, or related field (or strong passion for fintech).
  • 4-5 years' experience in sales / account management, ideally in payments or merchant acquiring.
  • Proven track record in driving account growth and meeting / exceeding sales targets.
  • Strong relationship management skills with the ability to engage at all levels of a large organisation.
  • Basic technical knowledge and familiarity with payments operations.
  • Working knowledge of national payment networks, mobile payment apps, merchant acquiring and credit card business preferred.
  • Strong analytical and financial skills.
  • Excellent communication, presentation, and interpersonal skills.
  • Leadership qualities and a collaborative team player.
  • Proven ability to manage multiple projects simultaneously.
  • Fluency in English and Mandarin, with strong business writing skills.
  • Basic knowledge of fraud management and merchant risk assessment (preferred).
  • Familiarity with CRM tools (e.g. HubSpot, Salesforce) a plus-training provided.
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    Key Account Manager • Singapore, SG.01, Singapore

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