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12 Months Bank Operations Support (Up to $3800) #NJN - Islandwide, SG

12 Months Bank Operations Support (Up to $3800) #NJN - Islandwide, SG

RECRUIT EXPRESS PTE LTDIslandwide, SG
7 days ago
Job description

Roles & Responsibilities

Raffles Place

12 Months Contract

9AM to 6.30PM Monday to Thursday, and 9AM to 5.30PM Friday

Key Responsibilities :

Microsoft Dynamics 365 CRM Support

  • Support the maintenance and accuracy of data within Microsoft Dynamics 365, including uploading leads and managing pipeline updates
  • Assist in production support by triaging user issues and coordinating with relevant teams for resolution
  • Participate in User Acceptance Testing (UAT) for new CRM features or enhancements
  • Follow CoE guidelines and best practices for CRM usage and documentation
  • Provide first-line support to users and escalate issues when necessary

Operational & Reporting Support

  • Perform routine tasks such as report generation, data consolidation, and initiative tracking
  • Assist in compiling CRM data for business reviews or metric reporting
  • Support the documentation of CRM processes and training materials
  • Administrative & Team Support

  • Provide administrative assistance including meeting scheduling, minutes taking, and document management
  • Support coordination of team activities, initiatives, and stakeholder communications
  • Other Duties

  • Carry out other ad hoc tasks and support initiatives as assigned by the team
  • Requirements :

  • Degree in Business, Banking & Finance, IT, or a related field
  • Minimum 1–2 years of experience in CRM support or business operations will be strongly preferred (Microsoft Dynamics 365 strongly preferred)
  • Good working knowledge of Excel and CRM tools
  • Experience with UAT or system rollouts is a plus
  • Jessica Nguyen Huynh Thanh Truc

    CEI Reg. No. R23113787

    EA License No. 99C4599

    We regret that only shortlisted candidates will be notified.

    Tell employers what skills you have

    CRM

    Document Management

    UAT

    Dynamics

    Consolidation

    Administration

    Banking

    User Acceptance Testing

    Excel

    Team Player

    Scheduling

    Create a job alert for this search

    12 Bank Support 3800 • Islandwide, SG

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