Responsibilities
1. End-to-end accountability and Business Engagement
- Serve as single point of contact for all of business and operation needs and a liaison between the technology development, business and operation groups
- Prioritize requests and define Program Roadmap with business and operations
- Take overall responsibility for preparing the organization to deliver the program in line within agreed governance, budget, scope, milestones, quality and process adherence parameters
2. Stakeholder Management : Manage all stakeholders required for program (e.g., Business, Technology, Operations, Compliance, etc.) to ensure the end to end delivery of the program
3. Requirement Management and High Level Solution
Co-create and design Target Operating ModelConsult the architecture and technology team for advice or technology roadmap direction and develop the high level solution which is consistent with the technology roadmapCollaborate with Business Program Manager to create Investment Proposal and Project Plan documents, including high-level requirements and business requirement document (BRD)Prepare a high level solution as part of investment proposal to illustrate the feasibility of achieving the business needs including diagrams outlining the nature of the solutionDefine and implement a post go live support model4. Project Execution
Participate in overall project governance with key stakeholdersReview and sign-off key deliverablesOverall accountable for providing T&O resources to execute programJointly accountable for program plan, budget / project finance, risks and stakeholder management with Business Program ManagerRequirement :
Understanding of technology and operational processes across functions / departments in the bank / market.Experience in delivering large-scale programsExperience in scoping and evaluation – defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendationTechnical skills
Excellent stakeholder management and communication skills (able to speak, read and write in English)Strategic forward thinking approach to challenges with outstanding influencing, negotiating and persuasion skillsStrong quantitative, analytical, problem solving and process design skills that can translate analysis into actions that meet business objectivesPassionate, diligent individual with ability to thrive in ambiguityResourceful team player