Platform Operations Engineer

Roles & Responsibilities

Responsibilities

• Deliver essential enterprise-level infrastructure services (network, servers, backup systems, desktop) to Public Service agencies and non-Government entities.
• Handle and manage data centre and server room operations through effective management of network infrastructure and vital components to maintain service continuity.
• Execute new initiatives and enhancements that result in innovative use of network and server technologies.
• Collaborate with team leaders and outsourced service providers to plan, manage, and deliver infrastructure service projects that enhance service delivery and user satisfaction.
• Work with Central ICT Infra capability centres to design and best-fit infrastructure solutions considering existing and future needs.
• Oversee infrastructure service monitoring and maintenance, coordinating with service providers to resolve issues and implement changes.
• Manage full procurement cycle, from preparing budgets and specifications for the various procurement approaches to vendor selection and invoice verification.
• Develop budget forecast and track expenditure utilisation.
• Act as Point-of-Contact of Infrastructure team for new projects and initiatives.
• Manage infrastructure services for application systems through close collaboration with Applications Service Consultants, users and vendors.
• Support Architecture Review and Governance processes with understanding of systems operations environment to ensure sustainable operations and meet resiliency requirements.
• Perform any other duties as may be assigned by the Head of IT or CIO.

Requirements

EA Number : 11C4879

Tell employers what skills you have

Budgets

Analytical Skills

ICT

PostgreSQL

Information Technology

Procurement

Vendor Management

Distributed Systems

Public Service

Networking

API

Linux

Electronics

Service Delivery