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CRM System Analyst (Jurong West) - SCIENTEC CONSULTING PTE. LTD.

SCIENTEC CONSULTING PTE. LTD.Islandwide, SG

12 days ago

Job description

Roles & Responsibilities

We are looking for a motivated and detail-oriented CRM System Analyst to support the configuration, management, and optimisation of CRM and related technologies.

Working Hours : Mon-Fri
Working Location : Jurong West
Salary Package : Up to $7,000 (basic)
Job Type : Contract (Renewable)

Key Responsibilities

System Configuration & Management : Maintain and customise in-house CRM systems

CRM & Tech Support : Provide support for CRM and related systems—configuration, troubleshooting, and post-implementation support.

Data Management : Handle data imports / exports, cleansing, and integration with existing systems

Reporting & Analytics : Build queries, dashboards, and reports to monitor KPIs and support decision-making.

Communications & Events : Manage multi-channel communications, design personalised templates, and support event messaging / scheduling.

User Support & Collaboration : Translate user needs into technical solutions, provide training / documentation, troubleshoot issues, and act as the main contact with Technolutions.

Qualifications

Bachelor’s degree in IT, Computer Science, Business, or related fields.

Basic knowledge of HTML, CSS, relational databases , or interest in learning.

Strong problem-solving skills, proactive mindset, and excellent communication & teamwork abilities.

Why Join Us?

Opportunity to grow your career in CRM systems and higher education technology .

Exposure to cross-functional collaboration with academic and administrative teams.

Supportive environment that encourages learning, creativity, and innovation .

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com / privacy-policy).

This authorizes us to :

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Tell employers what skills you have

CRM

Troubleshooting

CSS

Siebel CRM

HTML

Data Management

Application Development

SDLC

SAP

Application Support

Configuration Management

CRM tools

Databases

Business Requirements

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System Analyst • Islandwide, SG

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