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Front Desk & Family Liaison Officer (Paediatric Therapy Clinic) - MARVELS THERAPY PRIVATE LIMITED

Front Desk & Family Liaison Officer (Paediatric Therapy Clinic) - MARVELS THERAPY PRIVATE LIMITED

MARVELS THERAPY PRIVATE LIMITEDD07 Golden Mile, Middle Road, SG
3 days ago
Job description

Roles & Responsibilities

Front Desk & Family Liaison Officer (Paediatric Therapy Clinic)

About the role

Be the welcoming face of Little Marvels Therapy . You’ll support families, therapists, and daily clinic operations-ensuring a smooth experience from the first phone call to each therapy session-while keeping an organised, friendly front desk. You’ll also be assisted by AI tools (for enquiries and scheduling) so you can focus on people, not paperwork.

Salary

$2,500–$3,000 / month (final offer depends on qualifications and experience)

Key Responsibilities

  • Welcome children and families and create a positive clinic experience
  • Manage front desk channels : phone, email, WhatsApp, and website enquiries
  • Coordinate therapy appointments for new and existing clients (AI-assisted scheduling)
  • Handle payments, invoices, and daily transactions accurately
  • Maintain clinic tidiness and liaise with cleaning staff
  • Track inventory and order supplies
  • Provide admin support to therapists and help onboard new staff

Requirements

  • Warm, approachable, and genuinely enjoys working with children and families
  • Strong organisation and attention to detail
  • Clear communicator; fluent in English (Mandarin or other languages a plus)
  • Comfortable with MS Office, basic admin / scheduling software, and open to learning AI tools
  • Prior admin / reception experience in healthcare, education, or service-oriented settings preferred (not essential)
  • Proactive team player who can multitask in a busy environment
  • How to Apply

    Email the following to hello@littlemarvelstherapy.com :

  • Cover letter (why you’re a great fit)
  • Complete resume

    Learn more about us : littlemarvelstherapy.com / join-us

    Only candidates residing in Singapore with valid work rights will be considered.

    Tell employers what skills you have

    Front Office

    Microsoft Office

    Inventory

    Healthcare

    Office Management

    MS Office

    Approachable

    Attention to Detail

    Team Player

    Customer Service

    Scheduling

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    Front Desk • D07 Golden Mile, Middle Road, SG