IT Maintenance Engineer (Rotating Shift) / IT Industry / West (Entry-level Welcome) - Islandwide, SG

Roles & Responsibilities

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an IT Maintenance Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities :

• Provide technical assistance to clients when required.
• Support operations on a 24 / 7 basis, with rotating shifts.
• Diagnose and resolve technical issues promptly.
• Communicate complex technical information in simple terms to clients.
• Understand and manage client requirements.
• Collaborate with the support team to escalate unresolved issues to the relevant product vendors.
• Maintain close communication with vendors to improve and support product solutions based on feedback and industry trends.
• Continuously enhance knowledge in IT security products and solutions.
• All other adhoc duties as assigned.

Requirements :

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

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Tell employers what skills you have

Preventive Maintenance

Troubleshooting

Technical Assistance

Customer Experience

Team Spirit

Vendor Management

Networking

IT Solutions

Communication Skills

Technical Support