Vice President, Transaction Banking, Client Service Team (12 month contract) (Job ID : 10073504)

MUFG BANK, LTD. Singapore BranchSingapore, Singapore, Singapore

3 days ago

Job description

Job Purpose

The Dedicated Client Service Manager for Channels and Trade is responsible for managing and enhancing client relationships, ensuring the delivery of high-quality service, and supporting trade and channel operations. This role involves collaborating with various departments to ensure seamless execution of trade transactions and client satisfaction.

Key Responsibilities

Client Relationship Management :

Serve as the primary point of contact for clients regarding trade and channel services.
Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
Proactively address client inquiries and resolve issues promptly.

Channel Services Management :

Manage client registration and technical support for e-channel products.

Coordinate with the Cash Client Service Team to provide helpdesk support and resolve technical issues

Trade Operations Support :

Oversee the execution of trade transactions, ensuring compliance with internal policies and external regulations.

Collaborate with the Trade Finance Operations (TFO) team to manage import, export, and trade loan operations.

Ensure accurate and timely processing of trade documents and payments.

Process Improvement :

Identify opportunities for process enhancements to improve service delivery and operational efficiency.

Implement best practices and innovative solutions to enhance client experience.

Risk and Compliance :

Ensure adherence to risk management and compliance standards in all client interactions and transactions.

Monitor and report any potential risks or compliance issues to the relevant departments.

Collaboration and Communication :

Work closely with internal stakeholders, including the Treasury, Marketing, and Operations teams, to support client needs.

Facilitate effective communication between clients and internal teams to ensure alignment and service excellence.

Qualifications

Minimum Bachelor’s degree in Business, Finance, or a similar field.

Vice President - Minimum 7 years experience in Transaction Banking client service management

In depth knowledge preferably in channel services and eBanking

Experience working with trade finance products desirable

Ability to clearly communicate in written and verbal formats to internal and external stakeholders

Ability to work collaboratively in a fast-paced environment.

Strong problem-solving and analytical skills.

Key Competencies

Client-focused mindset with a commitment to delivering exceptional service.

Proactive and results-oriented approach.

Strong organizational and multitasking abilities.

High level of integrity and professionalism.

We regret to inform that only shortlisted applicants will be notified.

Job ID : 10073504

#J-18808-Ljbffr

Create a job alert for this search

Vice President • Singapore, Singapore, Singapore

Related jobs

Promoted

Vice President, Corporate Sales, Global Transaction Banking, Singapore

Banco Santander SASingapore, Singapore, Singapore

Vice President, Corporate Sales, Global Transaction Banking, Singapore page is loaded## Vice President, Corporate Sales, Global Transaction Banking, Singaporelocations : Singaporeposted on : Post...Show moreLast updated: 30+ days ago

Promoted

Vice President, Treasury Dealer

THE BANK OF NEW YORK MELLONSingapore, Singapore, Singapore

We’re seeking a future team member for the role of.Vice President, Treasury Dealer.This role is located in Singapore.The Corporate Treasury Group at BNY is responsible for managing capital, liquidi...Show moreLast updated: 30+ days ago

Promoted

Vice President - Business Oversight Compliance - Transaction Banking

BarclaysSingapore, Singapore, Singapore

Step into your next role as a VP - Business Oversight Compliance - Transaction Banking where you will support the transaction banking local build in Singapore and Hong Kong.This role is critical in...Show moreLast updated: 2 days ago

Promoted

Vice President / Associate, Transaction Banking, Client Service Team (12...

MUFG Bank, LtdSingapore, Singapore, Singapore

Do you want your voice heard and your actions to count?.Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150...Show moreLast updated: 3 days ago

Promoted

Vice President, Global Transaction Banking

Mizuho Bank, LtdSingapore, Singapore, Singapore

Your key roles & responsibilities include : .Plan the transaction banking strategy and enhancement and conduct the project management related to product development / implementation for mainly cash m...Show moreLast updated: 1 day ago

Promoted

Vice President, Specialist, Syndication & Loan Solutions, Corporate Banking, Institutional Bank[...]

DBS BankSingapore, Singapore, Singapore

Vice President, Specialist, Syndication & Loan Solutions, Corporate Banking, Institutional Banking Group.Vice President, Specialist, Syndication & Loan Solutions, Corporate Banking, Institutional B...Show moreLast updated: 30+ days ago

Promoted

First VP / VP, Relationship Management - Industry Group, Group Wholesale Banking

UOBSingapore, Singapore, Singapore

First VP / VP, Relationship Management - Industry Group, Group Wholesale Banking.First VP / VP, Relationship Management - Industry Group, Group Wholesale Banking. United Overseas Bank Limited (UOB) is a...Show moreLast updated: 21 days ago

Promoted

Vice President, Client Relationship Management

BrookfieldSingapore, Singapore, Singapore

Vice President, Client Relationship Management.Singapore - 138 Market Street, CapitaGreen, #32 01.Business - Global Client Group. Brookfield is one of the world’s largest alternative asset managers,...Show moreLast updated: 30+ days ago

Promoted

Vice President, Transaction Banking, Client Service Team (12 month contract)...

MUFG Bank, LtdSingapore, Singapore, Singapore

Promoted

Vice President, Business Relationship Manager(Transaction Banking)

MUFGSingapore, Singapore, Singapore

Vice President, Business Relationship Manager(Transaction Banking) – Join to apply for the role at MUFG.Do you want your voice heard and your actions to count? Discover your opportunity with Mitsub...Show moreLast updated: 30+ days ago

Promoted

Commercial & Investment Bank - Credit Trading - Vice President

JPMorganChaseSingapore, Singapore, Singapore

Embark on a rewarding journey with us as a Vice President in Credit Trading, where your expertise will shape market strategies and client relationships. Join a team that values innovation and precis...Show moreLast updated: 30+ days ago

Promoted

Vice President / Associate, Transaction Banking, Client Service Team (12 month contract)

MUFG Bank, LtdSingapore, Singapore, Singapore

Vice President / Associate, Transaction Banking, Client Service Team (12 month contract) page is loaded## Vice President / Associate, Transaction Banking, Client Service Team (12 month contract)loc...Show moreLast updated: 3 days ago

Promoted

Vice President, Specialist, Syndication & Loan Solutions, Corporate Banking, Institutional Bank[...]

DBS Bank LimitedSingapore, Singapore, Singapore

DBS Institutional Banking Group provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trad...Show moreLast updated: 30+ days ago

Promoted

Vice President, Team Lead of Client KYC Group Asia

MUFG Bank, LtdSingapore, Singapore, Singapore

Promoted

Commercial Bank Client Onboarding - Payment Product Implementation Manager - Vice President

JPMorganChaseSingapore, Singapore, Singapore

Commercial Bank Client Onboarding - Payment Product Implementation Manager - Vice President.Get AI-powered advice on this job and more exclusive features. Are you ready to lead and innovate in the w...Show moreLast updated: 30+ days ago

Promoted

Global Investment Banking - Diversified Industries - Vice President

JPMorganChaseSingapore, Singapore, Singapore

As a seasoned Investment Banking professional, you will have experience developing strong relationships with corporates and financial institution clients and working across different products.You w...Show moreLast updated: 20 days ago

Promoted

Global Investment Banking - Diversified Industries - Vice President

J.P. MORGAN SECURITIES ASIA PRIVATE LIMITEDSingapore, Singapore, Singapore

As a seasoned Investment Banking professional, you’ll have experience developing strong relationships with corporates and financial institution clients and working across different products.You’ll ...Show moreLast updated: 21 days ago

Promoted

Global Investment Banking - Diversified Industries - Vice President

JPMorgan Chase & Co.Singapore, Singapore, Singapore