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Deskside / Desktop Support Engineer

Deskside / Desktop Support Engineer

ENNOVATEZ PTE. LTD.D19 Serangoon Garden, Hougang, Sengkang, Punggol, SG
6 days ago
Job description

Roles & Responsibilities

Deskside / Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement :

Primary

  • Provide level 2 End User Computing support and well verse in Windows OS
  • Good Hardware and software troubleshooting skills for PC.
  • Break fix and IMAC support for end user deskside equipment
  • Basic troubleshooting skills for IOS and android devices.
  • Handles asset and peripherals inventory management.
  • Meeting room and AV equipment knowledge.
  • Provide smart hands support for networks and servers
  • Familiar with Service Desk ticketing systems and process.
  • VIP support
  • Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement :

  • Diploma / Bachelor’s degree in computer science / information technology or relevant field.
  • Proven work experience as a desktop support engineer or support technician.
  • At least 3 years of IT deskside support experiences for junior level.
  • At least more than 6 years of IT deskside support experiences for senior level.
  • A good team player.
  • Excellent interpersonal skills.
  • Customer centric and focus on service excellence.
  • Excellent problem-solving and multitasking skills.
  • Good verbal and written communication skills and ability to interact with other teams.
  • Working location : Tuas, Singapore

    • It would be appreciated if you can share with me your interest on the same.

    Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

    You can email your resume to us at yenpeng@ennovatez.com

    Tell employers what skills you have

    Troubleshooting

    Hardware

    Outsourcing

    Interpersonal Skills

    Multitasking Skills

    VIP

    Information Technology

    Ticketing Systems

    Inventory Management

    Windows OS

    Service Desk

    AV

    Team Player

    Service Excellence

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    Support Engineer • D19 Serangoon Garden, Hougang, Sengkang, Punggol, SG