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Senior Admin Executive (Chinatown)

Senior Admin Executive (Chinatown)

SEACARE MANPOWER SERVICES PTE LTDD03 Queenstown, Tiong Bahru, SG
6 days ago
Job description

Roles & Responsibilities

  • Provide frontline operational support, including explaining filing requirements and the necessary documents for applications.
  • Attend to users enquiries and process applications at the service counter.
  • Manage and process high-volume online applications efficiently within stipulated timelines.
  • Liaise with internal stakeholders to ensure smooth delivery of support services.
  • Handle system-related requests and coordinate with technical specialists to resolve issues raised by internal or external stakeholders.
  • Deliver and explain official documents to parties in Singapore; track, monitor, and verify service status to ensure adherence to timelines.
  • Participate in projects to enhance workflows and update standard operating procedures (SOPs).
  • Coordinate with multi-disciplinary experts from strategic partners and external agencies to ensure holistic case management.

Requirements :

  • Minimum 3 years of relevant working experience.
  • Willing and able to perform field duties outside the premises, including travelling across Singapore using public or personal transport (with reimbursement).
  • Ability to work well under pressure, both independently and as part of a team.
  • Strong customer service experience in dealing with members of the public and external stakeholders.
  • Excellent verbal and written communication skills.
  • Resourceful, independent, and able to think quickly on ones feet.
  • Proficient in IT systems and applications.

    • Duration / Working hours :

    1 year contract

    42 hours per week

  • We regret to inform only shortlisted candidates will be notified.

    • Tell employers what skills you have

    Technical Specialists

    Microsoft PowerPoint

    Microsoft Office

    Microsoft Excel

    Work Well Under Pressure

    Administration

    Payroll

    Accounting

    Pressure

    Administrative Support

    Microsoft Word

    Case Management

    Customer Service Experience

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    Admin Executive • D03 Queenstown, Tiong Bahru, SG