Project Business Analyst

Roles & Responsibilities

About the role

The Project Business Analyst plays a pivotal role in ensuring the successful delivery of Cloudwise solutions by bridging the gap between customer needs and technical implementation. The role involves understanding business objectives, gathering and analyzing requirements, and translating them into clear, actionable specifications for delivery teams. The Project Business Analyst drives stakeholder alignment, supports solution design, and enables the adoption of IT Service Management (ITSM), IT Observability Solutions (ITOM) that deliver measurable value to our customers.

Key Responsibilities

• Work with project sponsors, project managers, and technical teams to gather and analyze business requirements, objectives, and pain points.
• Elicit, document, and validate functional and non-functional requirements through workshops, interviews, and user stories.
• Translate requirements into clear functional specifications, process flows, and acceptance criteria.
• Ensure delivery teams have a solid understanding of requirements, resolving ambiguities and clarifying scope throughout the project lifecycle.
• Support solution design by validating feasibility and alignment with ITSM and observability capabilities.
• Collaborate with QA / testing teams to define test cases, validate deliverables, and confirm solutions meet customer needs.
• Track, manage, and document changes in requirements to maintain alignment with project scope and timelines.
• Facilitate stakeholder reviews, walkthroughs, and signing off to ensure clarity, transparency, and alignment.
• Provide delivery support by monitoring progress, highlighting risks, and ensuring requirements traceability from initiation to deployment.
• Contribute to customer success initiatives by providing business analysis expertise when required.

Minimum Requirements

Preferred Requirements

Who We Are

Cloudwise accelerates digital transformation in healthcare, education and financial services. We design and deliver intuitive, high-impact ITSM and observability solutions that evolve with our clients’ needs.

Guided by integrity, customer focus and community contribution, we foster an inclusive workplace where every idea is valued.

Cloudwise Pte Ltd is an equal-opportunity employer; all qualified applicants are considered without regard to age, race, religion, gender, gender identity, disability or any other protected characteristic.

Tell employers what skills you have

Management Skills

UAT

Confluence

User Stories

Business Analysis

Translating

Agile

Information Technology

Test Cases

Project Management

JIRA

Attention to Detail

PMP

Business Analyst

Adobe XD

Stakeholder Management

Project Delivery

Financial Services

Business Requirements