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•NEW • 6 Months Contract Call Centre (Banking) ($4K) #NJA - RECRUIT EXPRESS PTE LTD

•NEW • 6 Months Contract Call Centre (Banking) ($4K) #NJA - RECRUIT EXPRESS PTE LTD

RECRUIT EXPRESS PTE LTDD09 Cairnhill, Orchard, River Valley, SG
6 days ago
Job description

Roles & Responsibilities

  • Banking Industry

Responsibilities

  • Handle customer interactions via phone and / or emails within stipulated timeframe.
  • To cross-sell the bank products and services when appropriate.
  • Actively perform channel migration to automated channels
  • Contribute actively to Contact Centre service quality KPIs for monthly & annual internal and external quality awards.
  • Provide continuous feedback on workflow and productivity improvements
  • Resolve customers’ feedback / issues within guidelines

    • SALARY RANGE : $3,500 TO $4,000

    Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

    JANE LUI JIE'EN

    CEI : R1104482

    Company Reg. No. 199601303W || EA Licence No. 99C4599

    Tell employers what skills you have

    Customer Service Skills

    CRM

    Customer Service Oriented

    Microsoft Office

    Interpersonal Skills

    Administration

    Channel

    Mobile Devices

    Banking

    Team Player

    Customer Service

    Case Management

    Call Center

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    Call Centre Contract • D09 Cairnhill, Orchard, River Valley, SG