Service Executive

Roles & Responsibilities

Overview :

The Service Executive ensures that all guests are happy and welcome during their visit through excellent product knowledge, presentation, and communication. The Service Crew has a deep passion for customer service and high-quality products. The Service Crew will have the opportunity to assist the coffee and beverage bar.

Duties & Responsibilities :

Operations :

• Ensure every customer feels welcome to the place
• Provide excellent and friendly service to customers
• Ensure smooth and pleasant ordering experience
• Ensure accurate and professional delivery of food and beverages
• Ensure smooth and polite payment process
• Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction
• Willing to go the extra mile for customers while gaining the respect and camaraderie of customers
• Ensure cleanliness and high hygiene standards of all service areas and equipment
• Assist in preparation of high-quality coffees and beverages

Requirements :

Tell employers what skills you have

Product Knowledge

Strategic Planning

Sales

service oriented

Leadership

Microsoft Office

Workplace Safety

Inventory

Restaurant Menus

Strategy

Project Management

Food & Beverage

Customer Satisfaction

Strong presentation skills

beverage menu

Scheduling

Able To Work Independently

On time

Management

Workplace Safety and Health