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Air Freight Customer Services Assistant / Executive - DIMERCO EXPRESS SINGAPORE PTE LTD
DIMERCO EXPRESS SINGAPORE PTE LTDD15 Katong, Joo Chiat, Amber Road, SG20 days ago
Job descriptionMin 1-2 years of working experience in the related field, e.g., airfreight customer service, co-loading etc. Proficient with Microsoft Excel Willingness to learn, quick learner, and accountability Ability to multi-task, prioritize, and manage time effectively Exceptional customer service and follow up skills
Roles & Responsibilities
Job Responsibilities
- Fully utilize inhouse system to handle air export shipment bookings
- Co-ordinate with internal / external stakeholders on shipment readiness and delivery schedules
- Ensure timely preparation of documents (invoices, report, permit, Airway bill)
- Provide flight details promptly and give timely feedback to customers on freight status.
- Ensure on time cost approval as well as GST billing and collection
- Handle all customers' enquiries timely and effectively
- Other assignment as and when assign by the management
Job Requirements
Tell employers what skills you have
Ability to Multitask
Microsoft Excel
Interpersonal Skills
Exceptional Customer Service
Freight Forwarding
Air Freight
Freight
Communication Skills
Team Player
Customer Service
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Customer Service • D15 Katong, Joo Chiat, Amber Road, SG