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Director - Customer Engineer (India-Based)

Director - Customer Engineer (India-Based)

Applied Materials South East AsiaWorkFromHome, Singapore, Singapore
8 days ago
Job description

Customer / Field Service Engineer Leader

This role supports the first private semiconductor FAB in India and builds the semiconductor ecosystem within the country. The position offers the prospect of advancing your career alongside the industry while establishing a high‑performing team from the ground up.

Responsibilities

  • Building the Organization : create the Field Service Organization, hiring, onboarding, and upskilling talent to meet business requirements.
  • Leadership : provide direction, coaching, and development for team members.
  • Problem Solving : identify and resolve technical, operational, and organizational issues.
  • Customer Relationship Management : maintain and develop relationships with customers.
  • Operational Management : manage financial, manpower, and operational requirements.
  • Communication : effectively communicate business progress, goals, and updates.
  • Safety Practices : ensure appropriate safety practices among team members.
  • Quality Improvement : promote processes to reduce cycle time and drive continuous improvement.

Additional Requirement (Job Location)

Candidates must be open to relocating to Singapore or Taiwan for an initial assignment of 6 to 9 months upon joining. After completing the first 12 months, they will be expected to transition to a permanent role based in Ahmedabad, Gujarat, India .

Domain Skills

  • Sound Industrial Engineering practices related to the semiconductor domain (e.g., preventive and corrective maintenance).
  • Comprehensive understanding of the semiconductor industry, wafer FAB equipment, and chip manufacturing processes.
  • In the absence of semiconductor domain experience, an equivalent background in biotechnology manufacturing or pharmaceutical manufacturing is preferred.
  • Experience

    15+ Years

    Education

  • Bachelors / Masters in Engineering or Equivalent. Preferably in Mechanical, Electrical, Mechatronics, Industrial, Chemical and Metallurgy.
  • Additional certifications complementing the semiconductor, pharma, or biotechnology domain will be a value add.
  • Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. To learn more about our commitment to DEI, visit the Applied Materials Inclusion page.

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    Director • WorkFromHome, Singapore, Singapore

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