Senior Solutions Consultant - CONTENT SQUARE SINGAPORE PTE. LTD.

Roles & Responsibilities

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note : be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

About the job

You will work closely with the business development team to pitch the solution to prospective clients and support the sales process. You’ll be the technical authority on Contentsquare and will reassure the client across multiple subjects such as implementation, performance, security and the logic behind the stats and calculations in the platform.

You’ll be very commercially focused and will understand how to transfer the feature set of the platform into commercial value for the client. Rapid company growth always brings opportunities and you’ll seek these out and drive your own career forward.

With great passion for technology you are known for being a resourceful person and for finding solutions when problems arise. You’ll be comfortable in front of clients and colleagues and you’ll be able to convince and influence stakeholders both internally and externally. You’ll have a mix of development, analytical and sales skills and you’ll take a very keen interest in helping to drive the product forward. You’ll also be a riot at company socials and will contribute towards our excellent culture and work / life mix. You’ll be technically aware of the latest front end technologies and will be able to hold your own with CTOs and influence CEOs.

What you'll do

• Lead Pre-Sales Engagements : Collaborate with sales teams to understand customer requirements and demonstrate Contentsquare's value proposition through tailored presentations, product demos, and proof of concepts.
• Technical Expertise : Provide deep technical knowledge and insights about Contentsquare's platform, including integrations, data flows, and analytics capabilities.
• Solution Design : Architect and design customized solutions to meet customer needs, leveraging Contentsquare's suite of products.
• Customer Advocacy : Act as a trusted advisor to prospects and clients, understanding their business challenges and positioning Contentsquare's solutions effectively.
• Collaboration : Work closely with Product, Engineering, and Customer Success teams to ensure smooth handover and implementation of solutions.
• Market Insights : Gather and share market and competitive insights to influence product roadmap and strategic sales approaches.
• Training and Enablement : Conduct training sessions and workshops for internal teams and partners to enhance their understanding and selling capabilities of Contentsquare's solutions.
• Event Participation : Represent Contentsquare at industry events, webinars, and conferences, showcasing thought leadership and technical acumen.

What you'll need to succeed

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight :

Tell employers what skills you have

CRM

Coaching

Technical Demonstrations

Strategic Planning

Customer Experience

Business Acumen

Presales

Selling

Needs Analysis

Team Leadership

Advocate

Communication Skills

Presentation Skills

Customer Satisfaction

Consulting

Technical Sales

Business Requirements

Technical Support