F&B SERVICE CREW

their tables, and ensure they have a pleasant experience from

arrival to departure. Take and serve orders accurately while

maintaining high standards.

• Product Knowledge

and Upselling : Use training knowledge to upsell menu items and

promote specials, aiming to maximize sales. Clearly explain menu

items, including preparation methods and ingredients, and

accommodate dietary requirements.

• Service

Coordination : Collaborate with the kitchen and bar teams to ensure

timely service and proper presentation of food and beverages.

Regularly check on customers to ensure satisfaction and resolve any

issues, escalating to the Outlet Manager if

necessary.

• Beverage Preparation : Create

beverages according to company standards in a safe and efficient

manner. Ensure every drink meets the highest standards of

quality

• Order Management : Handle point-of-sale

transactions accurately, including cash and credit payments, and

provide customers with itemized bills and correct

change.

• Outlet Maintenance : Keep service areas

stocked with necessary supplies. Maintain cleanliness and

housekeeping standards, including sweeping, mopping, tidying

up.

• Health & Safety Compliance : Follow

company Health & Safety policies and adhere to best practices

as displayed in the

outlet.

Requirements

Clear and effective communication skills in

English.

• Passionate in customer

service.

• Working in shifts, weekends and

public holidays.